Guangzhou Baicheng Digital Equipment Co., Ltd. is a distinguished manufacturer with an unwavering commitment to excellence in the realm of digital printing solutions. We proudly specialize in the cutting-edge research, meticulous production, dynamic sales, and attentive service of our premium digital printing machinery. Our latest marvel, the advanced compact UV flatbed printer, is charting new territories in the global printing industry. This revolutionary device offers unparalleled versatility, seamlessly adapting to a wide array of applications such as bags & cases, luxurious leather goods, bespoke gifts, sophisticated electronics, engaging toys, exquisite decorative items, robust hardware, and durable plastics. Engineered with precision, it promises an indelible impact with its unmatched performance. To maintain our leadership in international excellence and to pioneer new industry standards, we have meticulously assembled a team of elite professionals and embraced the latest cutting-edge technologies. Our printer harmoniously combines the vision of a prestigious Japanese design team, the pioneering expertise of Korea's leading R&D specialists, and the superior quality of premier domestic board card companies. This amalgamation ensures our device epitomizes stability and vibrant color fidelity, providing steadfast support for our valued customers' diverse production needs. Our unwavering commitment is to deliver world-class products, top-tier solutions, and unparalleled after-sales support. Furthermore, our production philosophy is rooted in innovation through stability and growth through efficiency, whereas our service philosophy remains steadfast in resolving customer issues as our prime obligation. We aim to be at the forefront of industry evolution, setting new benchmarks in printing technology and service excellence.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly 20 years, offering unparalleled sales and after-sales services. Our extensive portfolio includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. We proudly serve over 3000 customers in more than 124 countries worldwide.
Q: How to pay? Can I use credit card?
A: We offer a variety of payment methods to suit your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will arrange delivery within 5 to 7 working days. The shipping duration varies: around 3 to 5 days by air and 7 to 40 days by sea, depending on your country.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we coordinate shipping via sea or international express services like DHL, FedEx, TNT, and UPS. Your goods are handled with the utmost care and safety. Additionally, we purchase insurance to guarantee the security of your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will provide you with the Bill of Lading or tracking number once your items are shipped. You can monitor your shipment in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can travel to your country for on-site installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support to ensure you can operate the machine efficiently.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty on our machines. During this period, any electronic parts that malfunction will be replaced free of charge. Even after the warranty expires, we continue to offer free technical support, though replacement parts will be billed. Our lifelong after-sales service ensures that you will always have the support you need. We prioritize quality, adhering to high production standards while maintaining affordable prices. Additionally, we supply spare parts and a variety of inks, such as Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other related products for the advertising industry.
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