Guangzhou Baicheng Digital Equipment Co., Ltd is a premier manufacturer, pioneering in the research, production, sales, and service of cutting-edge digital printing equipment. Our flagship product, the small-size UV flatbed printer, revolutionizes multiple sectors including bags & cases printing, leather printing, customized gift processing, electronics printing, toy printing, decorative printing, and direct printing on hardware and plastic. With an unwavering commitment to global printing innovation, we integrate advanced technology and expert talent to set new industry standards. Our machine's sleek design was crafted by a renowned Japanese design team, while Korea's top R&D experts and leading domestic board card companies ensure unmatched stability and vibrancy in printing. We pledge to deliver world-class products, superior solutions, and exceptional after-sales service. Our corporate ethos revolves around innovation through stability, efficiency in development, and a steadfast dedication to resolving customer challenges, ultimately guiding the future of printing and establishing new industry benchmarks.
Q: I don't know your company well, how can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd. stands as a beacon of excellence in the digital printing industry. With nearly 20 years of unparalleled experience, our expansive product line includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Proudly serving over 3,000 loyal customers across 124 countries, our reputation as a Gold Supplier on Made-in-China is a testament to our unwavering commitment to quality and customer satisfaction.
Q: How to pay? Can I use a credit card?
A: We offer a plethora of payment methods designed for your convenience and security. Choose from Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Once we receive your deposit or full payment, we expedite delivery within 5-7 working days. Shipping times vary: 3-5 days by air, and between 7 to 40 days by sea, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be dispatched via sea or international express delivery services like DHL, FedEx, TNT, and UPS, ensuring its safe arrival. We also provide insurance to guarantee the security of your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Post-shipment, we'll provide you with the Bill of Lading or a tracking number. Monitor your shipment in real-time online using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our skilled engineers, fluent in English, can travel to your location for on-site installation and training. Alternatively, visit our factory for free training. We also provide detailed installation manuals, tutorial videos, and online support, ensuring seamless operation of your machine.
Q: What is the Warranty Policy?
A: We proudly offer a robust 1-year warranty. If any electronic parts malfunction during this period, we'll send replacements free of charge and assist in their replacement. Post-warranty, our technical support remains free, but replacement parts will be charged. Our lifelong after-sales service ensures ongoing support. We also provide spare parts and a variety of inks, including Eco Solvent, Solvent, UV, Pigment, Sublimation inks, along with printing materials and other advertising-related products.
){kind=link}