Guangzhou Baicheng Digital Equipment Co., Ltd was established and located in the picturesque Panyu District of Guangzhou City, offering not only convenient transportation but also a beautiful environment. Specializing in digital inkjet printers, we bring a wealth of experience in the inkjet printing industry to the table. Our extensive product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made an indelible mark on the global printing landscape with our contributions.
In our quest to reach international excellence and set new industry standards, we have recruited top-tier talent and integrated cutting-edge technology. The sleek design of our machines is the masterpiece of a Japanese design team, developed in collaboration with Korea's premier R&D experts and supported by leading domestic board card companies. Our commitment is to produce the most stable and vibrant printing equipment, ensuring smooth and efficient production for our customers. We pledge to deliver world-class products, top-tier solutions, and exceptional after-sales service. Our corporate ethos is rooted in stability and innovation, efficiency-driven development, and a steadfast resolution to solve customer challenges. Our developmental mission is to guide industry trends and establish new benchmarks.
In addition to our existing products, we are dedicated to the development of new innovations to cater to diverse needs. Our facilities are equipped with marble platforms and infrared inspection equipment to rigorously ensure product quality. Committed to the principle of mutual benefits, we have garnered a trustworthy reputation among our clients for our professional services, high-quality products, and competitive pricing. We warmly invite customers from both domestic and international markets to collaborate with us for mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly 20 years of unparalleled experience in the industry, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With over 3,000 satisfied clients spanning 124 countries, we ensure top-notch sales and after-sales services.
Q: How to pay? Can I use credit card?
A: We offer multiple convenient payment methods including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the method that suits you best for a seamless transaction experience.
Q: How long can I receive the goods?
A: Post receiving your deposit or full payment, we expedite the delivery within 5 to 7 working days. Depending on your location, air shipping takes approximately 3 to 5 days, while sea shipping varies from 7 to 40 days.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing your order, we meticulously arrange shipping via sea or renowned international express services like DHL, FedEx, TNT, and UPS, ensuring utmost safety. To further safeguard your shipment, we purchase comprehensive insurance as an added layer of protection.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we provide you with the Bill of Lading or tracking number. This allows you to monitor your shipment in real-time via your phone or computer, ensuring you are always in the loop.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our expert engineers, fluent in English, can travel to your country for hands-on installation and training. Alternatively, you are welcome to visit our factory for complimentary training. Additionally, we provide detailed installation manuals, videos, and online support to ensure smooth operation.
Q: What is Warranty Policy?
A: Our products come with a 1-year warranty. If any electronic parts malfunction within this period, we send replacement parts at no extra charge and assist with installation. Post-warranty, technical support remains gratis, although replacement parts will incur a cost. Our lifelong after-sales service underscores our dedication to quality. Despite the appeal of low-cost products, we prioritize high quality and uphold stringent production standards at an affordable price. We also provide spare parts, and various inks (Eco Solvent, solvent, UV, pigment, sublimation), alongside other advertising-related products.
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