Guangzhou Baicheng Digital Equipment Co., Ltd. is strategically located in the picturesque Panyu District of Guangzhou City, offering both convenience and a stunning environment. Specializing in digital inkjet printers, our company boasts profound expertise in the inkjet printing industry. Our diverse product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions have significantly advanced the global printing industry.
To achieve international excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talent and integrated cutting-edge technology. Our machine designs are crafted by a prestigious Japanese design team, supported by Korea's elite research and development experts, and incorporate components from leading domestic board card companies. We are dedicated to producing the most stable and vibrant printing equipment, ensuring customers' smooth production processes. Our mission is to deliver world-class products, top-notch solutions, and exceptional after-sales service. Corporate Production Philosophy: Innovation through stability and development through efficiency. Corporate Service Philosophy: Solving customer problems is our duty. Corporate Development Philosophy: Leading the printing trends and establishing new industry standards.
Additionally, we are dedicated to innovating and developing new products tailored to diverse needs. Our company utilizes a marble platform and advanced infrared inspection equipment to maintain stringent quality control. Upholding the business principle of mutual benefits, we have earned a stellar reputation among customers for our professional services, high-quality products, and competitive pricing. We warmly invite customers from both domestic and international markets to collaborate with us for mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly 20 years of excellence in sales and after-sales service. Our product range includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Trusted by over 3,000 customers across more than 124 countries, we stand as Alibaba's Gold Supplier, a testament to our reliability and commitment.
Q: How to pay? Can I use a credit card?
A: We offer multiple convenient payment methods: Ali Trade Assurance, credit cards (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T) payments, Western Union, and MoneyGram. Your financial security is our priority.
Q: How long can I receive the goods?
A: We ensure prompt delivery, arranging shipment within 5-7 working days upon receipt of your deposit or full payment. Shipping durations vary: approximately 3-5 days by air and 7-40 days by sea, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing your order, we coordinate secure shipping via sea or international express services like DHL, FedEx, TNT, and UPS. To further secure your order, we also purchase insurance for added peace of mind.
Q: How can I get the tracking number of the shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we'll provide you with the Bill of Lading or tracking number. You can easily track your shipment online in real-time via your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can visit your country to install the machine and provide training. You're also welcome to visit our factory for free training. Additionally, we provide installation manuals, instructional videos, and online support. Our expertise ensures a seamless setup experience.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. During this period, if any electronic parts malfunction, we will send replacement parts free of charge and assist with the installation. Post-warranty, we continue to provide free technical support, though replacement parts will be at cost. Our lifelong after-sales service guarantees that as long as you use our printer, we will support you. We prioritize quality and adhere to high production standards at affordable prices. We also supply spare parts, Eco Solvent ink, solvent ink, UV ink, Pigment ink, Sublimation ink, printing materials, and other related products for the advertising field.
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