Guangzhou Baicheng Digital Equipment Co., Ltd., nestled in the picturesque Panyu District of Guangzhou City, boasts both strategic location and serene surroundings. As a frontrunner in the digital inkjet printing industry, we offer an array of cutting-edge products like UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and state-of-the-art DTF and DTG printers. Our contributions to the global printing landscape are unmatched, solidifying our reputation as a keystone of innovation and quality.
Elevating the industry to international standards, we have assembled a powerhouse team of global talents and integrated advanced technologies. Our machines, designed by a prestigious Japanese team, are engineered by Korea's top R&D experts using premier domestic board cards. This collaboration ensures the production of the most stable and vibrant printing equipment, guaranteeing seamless operations for our clients. We are committed to delivering world-class products, unrivaled solutions, and exceptional after-sales service. Our guiding principles are rooted in innovation, efficiency, and customer-centric problem-solving, all while setting new benchmarks in the printing industry.
Moreover, we continually strive to innovate, developing new products to cater to diverse needs. Equipped with a precision marble platform and infrared inspection tools, we uphold stringent quality control measures. Our business ethos centers on mutual benefits, earning us a stellar reputation for professional service, superior quality, and competitive pricing. We warmly invite domestic and international clients to join us in forging pathways to mutual success.
Q: I'm not familiar with your company. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted name in the industry for nearly 20 years, with a robust presence in over 124 countries and a clientele of more than 3000 satisfied customers globally. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: What payment methods do you accept? Can I use a credit card?
A: We accept various payment methods for your convenience, including Ali Trade Assurance, credit cards (via Ali Trade Assurance), bank transfers, Telegraphic Transfers (T/T), Western Union, and Money Gram.
Q: How long will it take for me to receive the goods?
A: Once we receive your deposit or full payment, we will arrange delivery within 5-7 working days. Shipping takes approximately 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How will my order be shipped, and is it safe?
A: We ensure the safe delivery of your order by shipping via sea or international express carriers such as DHL, FedEx, TNT, and UPS. Additionally, we purchase insurance to guarantee the safety of your goods during transit.
Q: How can I track my shipment and contact the carrier?
A: After we ship your items, we will provide you with the Bill of Lading or tracking number. You can track your shipment in real-time online using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive support for machine installation. Our skilled English-speaking engineer can visit your country to install the machine and provide training. You are also welcome to visit our factory for free training. Additionally, we provide installation manuals, videos, and online support, leveraging our extensive experience in this area.
Q: What is your warranty policy?
A: We offer a 1-year warranty which covers any electronic part issues. During this period, we will send you replacement parts for free and assist with installation. After the warranty expires, we will continue to offer free technical support, although replacement parts will be at cost. We are committed to lifelong after-sales service for your printer. Our products maintain high production standards at competitive prices, and we also supply spare parts and various inks, including Eco Solvent, solvent, UV, pigment, and sublimation inks, as well as other advertising field-related materials.
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