Guangzhou Baicheng Digital Equipment Co., Ltd., a jewel nestled in the picturesque Panyu District of Guangzhou City, boasts a prime location with exceptional transport links. With a wealth of industry experience under our belt, we specialize in state-of-the-art digital inkjet printers. Our impressive product portfolio includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF printers, and DTG printers. Our innovative contributions have left an indelible mark on the global printing industry.
In our relentless pursuit of excellence and industry leadership, we have curated a team of elite talents and adopted cutting-edge technologies. Our printers are a synergy of Japanese design brilliance, Korean advanced research and development, and premier domestic board card technology, ensuring unmatched stability and vibrancy. Dedicated to our customers' production stability, we promise world-class products, superior solutions, and exceptional after-sales service. Our corporate mantra: Innovation through stability, growth through efficiency. Our service ethos: Prioritizing customer problem-solving. Our development vision: Leading printing trends and setting new industry benchmarks.
We are on an unceasing quest to innovate and develop new products catering to diverse needs. With a marble platform and infrared inspection tools, we enforce stringent quality control protocols. Our principle of mutual benefits has garnered us a stellar reputation for professional services, superior products, and competitive pricing. We warmly invite customers from around the globe to join us in our journey towards mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly two decades of unparalleled industry expertise. We offer exceptional sales and after-sales services, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our commitment to excellence has earned the trust of over 3000 satisfied customers in 124 countries worldwide.
Q: How to pay? Can I use a credit card?
A: We provide a variety of payment methods to suit your convenience. You can pay through Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the option that best fits your needs.
Q: How long can I receive the goods?
A: We pride ourselves on prompt delivery! Once payment is received, we arrange shipping within 5-7 working days. Air shipments typically arrive within 3-5 days, while sea shipments can take between 7-40 days, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Rest assured, your order will be shipped securely via sea or international express services like DHL, FedEx, TNT, and UPS. We provide insurance to ensure your order is delivered safely and reliably.
Q: How can I get the tracking number of the shipment? And how to contact the carrier (express delivery company)?
A: As soon as your shipment is dispatched, we supply the Bill of Lading or tracking number. You can effortlessly track your shipment online using your phone or computer at any time, ensuring complete transparency and peace of mind.
Q: How about the machine installation if I don't know how to install it?
A: We provide extensive installation support to ensure your satisfaction. Our English-speaking engineers are available to visit your country for installation and training. Alternatively, you can come to our factory for complimentary training. We also offer detailed manuals, video tutorials, and online support to help you operate the machine confidently.
Q: What is the Warranty Policy?
A: Our products are backed by a 1-year warranty. During this period, we replace any defective electronic parts free of charge and assist with installation. After the warranty period, we continue to offer free technical support, although replacement parts will incur a charge. Our commitment to quality extends beyond the warranty, ensuring lifelong after-sales service. Additionally, we supply spare parts and various inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other advertising materials.
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