Guangzhou Baicheng Digital Equipment Co., Ltd., nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Specializing in cutting-edge digital inkjet printers, we bring a wealth of industry experience to the table. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our relentless innovation and remarkable contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Designed by a renowned Japanese team, enhanced by cutting-edge R&D from Korea's finest, and fortified with premier domestic board card technology, our machines guarantee unmatched stability and vibrancy. We are committed to ensuring our customers' production stability while providing world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy is anchored in: Innovation through stability and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Our facilities are equipped with a marble platform and infrared inspection tools to maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd., boasting nearly two decades of expertise, delivers unmatched sales and after-sales services. Specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we proudly serve over 3,000 customers across 124 countries, guaranteeing top-notch quality and reliability.
Q: How to pay? Can I use a credit card?
A: We facilitate multiple convenient payment methods, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the option that best suits your needs.
Q: How long until I receive the goods?
A: Enjoy prompt and efficient delivery! We ship within 5-7 working days after payment confirmation. Expect air shipments in 3-5 days and sea shipments in 7-40 days, depending on your location.
Q: How will I receive my order? Is it safe during shipping?
A: Your order will be securely shipped via sea or trusted international express services such as DHL, FedEx, TNT, and UPS. We also provide insurance to ensure a safe and reliable delivery.
Q: How can I get the tracking number of my shipment? How do I contact the carrier (express delivery company)?
A: You'll receive the Bill of Lading or tracking number as soon as your items are shipped. Track your shipment online anytime using your phone or computer to stay updated effortlessly.
Q: How about machine installation if I'm unsure how to install it?
A: We offer comprehensive installation support to ensure smooth setup. Our English-speaking engineers can travel to your country for installation and training. Alternatively, you can visit our factory for free training. We also provide detailed manuals, video tutorials, and online support to help you operate the machine confidently.
Q: What is your Warranty Policy?
A: Our products come with a 1-year warranty, during which we replace any faulty electronic parts free of charge and assist with installation. Even after the warranty, we provide complimentary technical support, although replacement parts will be charged. Our commitment to quality ensures lifelong after-sales service. We also supply spare parts and various inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, alongside other advertising materials.
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