Founded in the picturesque Panyu District of Guangzhou City, Guangzhou Baicheng Digital Equipment Co., Ltd is a beacon of excellence in the digital inkjet printing industry. With state-of-the-art facilities and a dedication to innovation, we specialize in producing cutting-edge digital inkjet printers. Our extensive product range includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We proudly contribute to the advancement of global printing technology.
Striving to achieve international leadership and set new industry benchmarks, we have assembled a team of top-tier talent and embraced advanced technology. Our machines' sleek designs come from a renowned Japanese design team, while Korea's leading R&D experts ensure they meet the highest standards. By leveraging superior domestic board card technology, we deliver stable and vibrant printing equipment that guarantees reliability for our customers. Our mission is to offer world-class products, innovative solutions, and exceptional after-sales service. Our corporate philosophy centers on innovation through stability and growth through efficiency. Our commitment to service is unwavering: solving our customers' problems is our responsibility. We aim to guide industry trends and establish new standards.
We continually strive to evolve, introducing new products that cater to diverse needs. Our robust quality control, featuring marble platforms and advanced infrared inspection equipment, ensures excellence. Committed to the principle of mutual benefit, we have earned a stellar reputation for our professional service, superior products, and competitive pricing. We warmly invite customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly two decades of unparalleled experience in sales and after-sales service. With an impressive clientele of over 3000 satisfied customers spanning 124 countries, our reputation speaks for itself. Specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers
Q: How to pay? Can I use credit card?
A: We provide a variety of convenient payment methods including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram, ensuring a seamless and secure transaction process.
Q: How long can I receive the goods?
A: Post receiving your deposit or full payment, we promptly arrange delivery within 5-7 working days. Shipping timelines vary: 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Upon order confirmation, we organize shipping via sea or trusted international couriers like DHL, FedEx, TNT, and UPS. Your order's safety is our priority; hence, we include insurance to safeguard your shipment, guaranteeing peace of mind.
Q: How can i get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. This enables you to monitor your shipment in real-time using your phone or computer, ensuring transparency and timely updates.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our skilled English-speaking engineers can travel to your location for hands-on installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support, backed by our extensive experience.
Q: What is Warranty Policy?
A: We offer a robust 1-year warranty. During this period, any electronic part issues will be resolved with free replacement parts and support. Post-warranty, we continue to offer free technical support, with replacement parts available for purchase. Our commitment to quality is unwavering, offering high-standard products at affordable prices. We also supply spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related advertising products, ensuring comprehensive after-sales service for the lifespan of your printer.
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