Guangzhou Baicheng Digital Equipment Co., Ltd. is strategically located in the picturesque Panyu District of Guangzhou City, offering convenient transportation links. As specialists in digital inkjet printers, we bring a wealth of experience to the table. Our flagship products encompass a diverse range, including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and both DTF and DTG printers. We have made significant contributions to the advancement of global printing technology.
To achieve global leadership and set new benchmarks in the printing industry, we have harnessed a wealth of talent and cutting-edge technology. Our machine designs are crafted by an expert Japanese team, while our top-tier research and development team hails from Korea. We collaborate with leading domestic board card companies to produce the most stable and vibrant printing equipment, ensuring our customers' seamless production. Our commitment extends to delivering world-class products, exceptional solutions, and superior post-sales service. Our guiding principles are: Corporate Production Philosophy: Innovation through stability, and development through efficiency. Corporate Service Philosophy: Resolving customer issues is our duty. Corporate Development Philosophy: Leading the printing trend and setting new industry standards.
Additionally, we are dedicated to innovating new products to meet a variety of needs. Our company utilizes a marble platform and infrared inspection equipment to rigorously ensure product quality. By adhering to the principle of mutual benefits, we have earned a stellar reputation among our customers for our professional services, high-quality products, and competitive pricing. We extend a warm invitation to domestic and international customers to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts an extensive history of nearly 20 years in delivering top-tier sales and after-sales services. Our product range includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use credit card?
A: We offer multiple payment options for your convenience: Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Upon receipt of the deposit or full payment, we will dispatch the goods within 5 to 7 working days. Air shipping takes approximately 3 to 5 days, while sea shipping ranges from 7 to 40 days, depending on your country.
Q: How to receive my order? Is it safe during shipping?
A: We ensure safe and secure shipping by sea or international express services like DHL, FedEx, TNT, and UPS. Additionally, we purchase insurance for your order to provide an extra layer of protection.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. You can conveniently track your shipment online via your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. An English-speaking engineer can visit your country to install the machine and provide training. You are also welcome to visit our factory for free training. Additionally, we provide an installation manual, videos, and online support.
Q: What is Warranty Policy?
A: We offer a 1-year warranty. During this period, if any electronic parts fail, we will send replacement parts for free and assist you in replacing them. Post-warranty, we continue to provide free technical support, though replacement parts will incur a cost. Our goal is to offer lifelong after-sales service, maintaining high quality and affordable pricing. We also supply spare parts and various inks, such as Eco Solvent, solvent, UV, pigment, and sublimation inks, along with advertising-related printing materials.
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