Guangzhou Baicheng Digital Equipment Co., Ltd is a manufacturer specialized in research, produce, sales and service of digital printing equipment. Our company introduced a small size UV flatbed printer, it covers bags&cases printing, leather printing, process gift customization, electronics products printing, toy printings, decorative process printing, hardware, plastic, direct printing in multiple fields. Has an indelible contribution to the development of global printing. In order to reach the international leading level, establish a new standard for the printing industry, we have brought in a large number of talents and advanced technology. The appearance of the machine was created by the Japanese design team, hired Korea's top research and development team, and adopted domestic leading level of board card companies, committed to producing the most stable, most colorful printing equipment. The escort of customer's stable production. Our company will provide the world-class products, the top-class solution, quality after sales service. Corporate production philosophy: Innovation in stability and development in efficiency. Corporate service philosophy: It is our duty to solve the problem for our customer. Corporate development philosophy: Guide the printing trend and establish new standards in the industry.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trustworthy name in the industry for almost 20 years, offering comprehensive sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With over 3000 satisfied customers spread across 124 countries, we are a Gold Supplier, a testament to our reliability and excellence.
Q: How to pay? Can I use credit card?
A: We accept several payment methods for your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Delivery is swift and efficient. We arrange shipment within 5 to 7 working days after receiving the deposit or full payment. By air, shipping typically takes 3 to 5 days, while sea shipping varies from 7 to 40 days, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we handle the shipping through reliable sea or international express services like DHL, FedEx, TNT, and UPS, ensuring the utmost safety for your goods. Additionally, we procure insurance as a safeguard for your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we promptly send you the Bill of Lading or tracking number. This allows you to track your shipment in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer several installation aid options. Our expert engineers, fluent in English, can travel to your location for on-site installation and training. Alternatively, you are welcome to visit our factory for complimentary training. We also provide detailed installation manuals, instructional videos, and online support to ensure you can operate the machine confidently.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty on our machines. If any electronic parts malfunction within this period, we will send replacement parts free of charge and assist with the installation. Post-warranty, we continue to provide free technical support, though replacement parts will be charged. Our commitment is to offer lifelong after-sales service, ensuring quality and affordability. Besides, we stock spare parts and various inks such as Eco Solvent ink, solvent ink, UV ink, Pigment ink, Sublimation ink, and related printing materials, catering to all your advertising field needs.
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