Guangzhou Baicheng Digital Equipment Co., Ltd. was proudly established in the thriving Panyu District of Guangzhou City. Blessed with excellent transportation and a picturesque environment, our company has carved a niche in the realm of digital inkjet printers. Boasting extensive experience in the inkjet printing industry, we offer a wide range of premium products including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions have left an indelible mark on the evolution of global printing technology.
To achieve international supremacy and set new benchmarks for the printing industry, we have recruited top-tier talents and incorporated cutting-edge technology. Our machine aesthetics are crafted by a distinguished Japanese design team, while Korea's elite R&D experts ensure innovative functionality. Partnering with leading domestic board card companies, we are dedicated to producing the most stable and vibrant printing equipment, guaranteeing our customers' seamless production processes. We are committed to offering world-class products, top-notch solutions, and exceptional after-sales service. Our corporate philosophy revolves around innovation within stability and growth through efficiency. Our service ethos is deeply rooted in resolving customer issues with utmost dedication, while our development mission aims to lead industry trends and set new standards.
Moreover, we are steadfast in our efforts to innovate, developing new products to cater to diverse requirements. Equipped with a marble platform and state-of-the-art infrared inspection technology, we ensure stringent quality control. Upholding the business principle of mutual benefits, our professional services, superior quality products, and competitive pricing have earned us a stellar reputation among clients. We extend a warm invitation to customers from around the globe to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: At Guangzhou Baicheng Digital Equipment Co., Ltd, we pride ourselves on nearly 20 years of excellence in providing superior sales and after-sales services. Our extensive product range includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use credit card?
A: Absolutely, we offer a variety of payment methods to ensure your convenience. You can use Ali Trade Assurance, credit cards through Ali Trade Assurance, bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: We prioritize timely delivery. Once we receive your deposit or full payment, we will arrange shipment within 5 to 7 working days. Depending on your location, air shipping takes approximately 3 to 5 days, while sea shipping ranges from 7 to 40 days.
Q: How to receive my order? Is it safe during shipping?
A: Rest assured; your order is in safe hands. We arrange shipping either by sea or through reputable international express services like DHL, FedEx, TNT, and UPS. For added security, we also purchase insurance to safeguard your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your order is shipped, we will provide you with the Bill of Lading or tracking number. You can monitor the progress of your shipment online in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive support for machine installation. Our experienced English-speaking engineers can travel to your location for hands-on installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online assistance to ensure you operate the machine smoothly.
Q: What is Warranty Policy?
A: We offer a robust 1-year warranty on our products. During this period, if any electronic parts malfunction, we will send you replacement parts at no cost and guide you through the replacement process. Even after the warranty expires, we continue to provide free technical support. While replacement parts will be chargeable, our commitment to lifelong after-sales service remains unwavering. We emphasize top-notch quality at affordable prices, ensuring our production standards are exceptionally high. Additionally, we supply spare parts and various inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other related advertising materials.
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