Guangzhou Baicheng Digital Equipment Co., Ltd. is a distinguished manufacturer specializing in the research, production, sales, and service of cutting-edge digital printing equipment. Our innovative small-size UV flatbed printer is designed to cater to an array of applications including bags & cases printing, leather printing, custom gift processing, electronics products printing, toy printing, decorative process printing, and direct printing on hardware and plastic. This versatile machine has significantly advanced global printing standards. To achieve international excellence and set new industry benchmarks, we have assembled a team of top talents and integrated advanced technologies. The printer's sleek design is a masterpiece from a renowned Japanese design team, while Korea's top R&D experts contribute to its cutting-edge functionality. Utilizing leading domestic board card technology, we are committed to delivering the most stable and vibrant printing solutions, ensuring seamless and reliable production for our clients. Our mission is to offer world-class products, premier solutions, and exceptional after-sales service. Corporate Production Philosophy: Innovate with stability and grow with efficiency. Corporate Service Philosophy: Resolving customer issues is our foremost duty. Corporate Development Philosophy: Lead the printing industry trends and establish new standards.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been an esteemed leader in the digital printing industry for nearly two decades. Renowned for our exceptional sales and after-sales services, we specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our global reach extends to over 124 countries, with a clientele of more than 3000 satisfied customers.
Q: How to pay? Can I use a credit card?
A: We offer a variety of payment methods tailored for your convenience. Choose from Ali Trade Assurance, credit card payments through Ali Trade Assurance, bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram. Each method guarantees a smooth and secure transaction process.
Q: How long can I receive the goods?
A: Once your payment is confirmed, we expedite delivery within 5-7 working days. Shipping times vary based on your location: approximately 3-5 days by air and 7-40 days by sea. Our commitment is to ensure timely and efficient delivery of your order.
Q: How to receive my order? Is it safe during shipping?
A: We handle shipping via sea freight or international express couriers such as DHL, FedEx, TNT, and UPS. We prioritize the safety of your goods, including insurance to secure your order throughout its journey, ensuring it arrives in excellent condition.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After your items are shipped, we provide you with the Bill of Lading or tracking number. You can monitor the shipment in real-time via phone or computer, keeping you updated on every step of the delivery process.
Q: How about the machine installation if I don't know how to install?
A: We offer extensive installation support. An English-speaking engineer can be dispatched to your site for installation and training, or you can visit our factory for free training. Our detailed installation manuals, instructional videos, and online support are also available to ensure you can operate the machine with confidence.
Q: What is your Warranty Policy?
A: We provide a 1-year warranty on our products. During this period, if any electronic parts malfunction, we will send you replacement parts at no cost and guide you through the replacement process. After the warranty, we continue to offer free technical support. While replacement parts are not free post-warranty, our lifelong after-sales service remains steadfast. Our focus is on high-quality production standards at affordable prices. Additionally, we supply spare parts, various types of ink (Eco Solvent, Solvent, UV, Pigment, Sublimation), and other related advertising materials to meet all your needs.
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