Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our expertise lies in cutting-edge digital inkjet printers, backed by extensive industry experience. Our impressive product lineup features advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, and versatile DTF and DTG printers. Through our innovative contributions, we have made a significant and lasting impact on the global printing industry.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines feature designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. Our dedication lies in guaranteeing our customers' production stability. We are committed to delivering world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: With nearly two decades of expertise, Guangzhou Baicheng Digital Equipment Co., Ltd. is a trusted name in the industry. We offer an exceptional range of products, including UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our unparalleled sales and after-sales service have earned us the trust of over 3000 customers in 124 countries worldwide.
Q: How to pay? Can I use credit card?
A: We provide a variety of flexible payment options to suit your needs. You can pay using Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the method that is most convenient for you.
Q: How long can I receive the goods?
A: We ensure prompt delivery of your order. Shipping is arranged within 5-7 working days after payment. Depending on your location, air shipments arrive in 3-5 days, while sea shipments take between 7-40 days.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be safely shipped via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. We secure your shipment with insurance to guarantee a safe and reliable delivery.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. You can easily track your shipment online at any time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We provide extensive installation support to ensure you can operate the machine with ease. Our English-speaking engineers can visit your country for installation and training. Alternatively, you can visit our factory for free training. We also offer detailed manuals, video tutorials, and online support.
Q: What is Warranty Policy?
A: Our products come with a comprehensive 1-year warranty. During this period, we provide free replacement of any faulty electronic parts and assist with installation. After the warranty period, we continue to offer free technical support, though replacement parts will be charged. Our commitment to quality ensures lifelong after-sales service. Additionally, we supply spare parts and a variety of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as other advertising materials.
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