Guangzhou Baicheng Digital Equipment Co., Ltd, established in the picturesque Panyu District of Guangzhou City, boasts exceptional transportation links and an enviable environment. As a specialist in digital inkjet printer technology, we bring extensive expertise to the industry. Our flagship products include UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions have been pivotal in advancing global printing standards.
To achieve international excellence and set new benchmarks in the printing sector, we've assembled a team of elite professionals and integrated cutting-edge technologies. The machine design is crafted by a renowned Japanese design team, while our research and development efforts are led by South Korea's finest experts. Utilizing top-tier domestic board card companies, we are dedicated to creating the most stable and vibrant printing equipment. We guarantee consistent production reliability for our customers. Our company pledges to deliver world-class products, exceptional solutions, and superior after-sales service. Corporate production philosophy: Innovating stably and developing efficiently. Corporate service philosophy: Solving customer problems is our duty. Corporate development philosophy: Leading the printing trend and setting new industry standards.
Additionally, we are committed to developing new products that cater to diverse needs. Our company employs a marble platform and infrared inspection equipment to rigorously control product quality. By adhering to the principle of mutual benefits, we have earned a solid reputation among our clients through our professional services, high-quality products, and competitive pricing. We warmly invite customers from all over the world to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a pioneer in the digital printing industry for almost two decades. With a portfolio of UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we've earned the trust of over 3000 customers across 124 countries.
Q: How to pay? Can I use credit card?
A: We offer a variety of convenient payment methods to suit your needs. You can pay through Ali Trade Assurance, use a credit card via Ali Trade Assurance, bank transfer, Telegraphic Transfer (T/T), Western Union, or Money Gram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will arrange delivery within 5 to 7 working days. Depending on your location, shipping by air typically takes 3 to 5 days, while sea freight can take between 7 to 40 days.
Q: How to receive my order? Is it safe during shipping?
A: Once your order is placed, we will arrange secure shipping through sea freight or leading international express services like DHL, FedEx, TNT, and UPS. Your goods are insured for added protection, ensuring your order arrives safely.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can track your shipment online in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our skilled engineers can travel to your location to install the machine and provide thorough training in English. You are also welcome to visit our factory for free training. Additionally, we provide installation manuals, videos, and online assistance to ensure you can operate the machine effectively.
Q: What is Warranty Policy?
A: Our products come with a 1-year warranty. If any electronic parts malfunction within this period, we will send replacement parts free of charge and assist with their installation. After the warranty expires, we continue to offer free technical support, though replacement parts will no longer be free. We are committed to lifelong after-sales service. Quality is our priority-we maintain high production standards at affordable prices and also offer spare parts and a range of inks (Eco Solvent, solvent, UV, pigment, sublimation) along with printing materials for the advertising industry.
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