Guangzhou Baicheng Digital Equipment Co., Ltd, strategically located in the scenic Panyu District of Guangzhou City, benefits from excellent transportation links. With a rich heritage in digital inkjet technology, we specialize in producing a wide array of cutting-edge printers. Our esteemed portfolio includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as advanced DTF and DTG printers. Our innovative solutions have significantly contributed to the global printing industry's evolution.
In our quest to set new benchmarks in the printing industry, we have integrated top-tier talent and pioneering technology. Our machine aesthetics are crafted by a renowned Japanese design team, while our advanced R&D is driven by Korea's elite researchers. Utilizing premium domestic board card companies, we are dedicated to delivering highly stable and vibrant printing equipment that ensures seamless customer production. Our mission is to offer world-class products, unparalleled solutions, and exceptional after-sales service. Our corporate philosophy centers on innovation driven by stability and growth achieved through efficiency. We are committed to resolving customer issues as a fundamental duty and continuously guiding industry trends to establish new standards.
Moreover, we are steadfast in our efforts to innovate and develop new products tailored to diverse needs. Equipped with a marble platform and infrared inspection technology, we ensure stringent quality control measures. Our guiding principle of mutual benefit has earned us a stellar reputation among clients, thanks to our professional service, high-quality products, and competitive pricing. We warmly invite both domestic and international customers to join us in collaborative success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly 20 years of exemplary sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, catering to a global clientele spanning over 124 countries with more than 3000 satisfied customers.
Q: How to pay? Can I use a credit card?
A: We offer multiple payment methods for your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long until I receive the goods?
A: After receiving your deposit or full payment, we will arrange delivery within 5 to 7 working days. Shipping times vary: approximately 3 to 5 days by air, and 7 to 40 days by sea, depending on the destination country.
Q: How will my order be shipped? Is it safe during transit?
A: Upon placing your order, we will arrange secure shipping through sea freight or international express delivery services such as DHL, FedEx, TNT, and UPS. Your goods will be well-protected during transit, and we will also purchase insurance to safeguard your order.
Q: How can I get the shipment tracking number? How do I contact the carrier?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can monitor the shipment in real-time using your phone or computer.
Q: How is the machine installed if I don't know how to do it?
A: We offer comprehensive installation support. We can send an English-speaking engineer to your country for machine installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support. With extensive experience, we ensure a smooth installation process.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. Within this period, if any electronic parts malfunction, we will provide free replacement parts and assist in their installation. After the warranty period, we continue to offer free technical support, though replacement parts will be charged. Our lifelong after-sales service guarantees continuous support as long as you use our printer. We prioritize quality, maintaining high production standards while offering affordable prices. Additionally, we supply spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other advertising-related products.
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