Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our company specializes in cutting-edge digital inkjet printers, drawing from extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. Through our innovative contributions, we have made a significant and lasting impact on the global printing industry.
Striving for unparalleled excellence and setting new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines feature designs crafted by a renowned Japanese team, cutting-edge R&D from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are committed to ensuring our customers' production stability. Our dedication is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. With a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers worldwide to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, boasting nearly two decades of industry expertise, provides exceptional sales and after-sales services. We are leaders in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, proudly serving over 3000 customers across 124 countries.
Q: How to pay? Can I use credit card?
A: We facilitate diverse payment methods, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the method that best suits your needs.
Q: How long can I receive the goods?
A: Enjoy prompt delivery! We dispatch shipments within 5-7 working days post-payment. Air shipments arrive within 3-5 days, while sea shipments take 7-40 days, depending on your destination.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be securely shipped via sea or renowned international express services like DHL, FedEx, TNT, and UPS. We include insurance for your order, guaranteeing a safe and reliable delivery experience.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We provide the Bill of Lading or tracking number immediately upon shipment. Easily track your order online at your convenience using a phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer full installation support. Our English-speaking engineers can travel to your country for installation and training. You can also visit our factory for complimentary training. Additionally, we provide detailed manuals, video tutorials, and online support to ensure confident machine operation.
Q: What is Warranty Policy?
A: Our products come with a comprehensive 1-year warranty. We replace any defective electronic parts for free and assist with installation during this period. Post-warranty, we continue to offer free technical support, though replacement parts will be charged. We are committed to high-quality service, providing lifelong after-sales support. We also supply spare parts and various inks, such as Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other advertising materials.
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