Guangzhou Baicheng Digital Equipment Co., Ltd is a premier manufacturer specializing in the research, production, sales, and service of state-of-the-art digital printing equipment. Our latest innovation, the small-size UV flatbed printer, marks a significant advancement in the industry, revolutionizing the printing capabilities across various sectors including bags & cases, leather, custom gifts, electronics, toys, decorative processes, hardware, and plastics. This printer offers unparalleled versatility and quality, making an indelible contribution to the global printing landscape. To achieve international excellence and set new industry benchmarks, we have assembled a team of top talents and integrated cutting-edge technology. The design of our machine has been crafted by a renowned Japanese team, developed by Korea's leading R&D experts, and utilizes the finest domestic board card technology to deliver the most stable and vibrant printing equipment in the market, ensuring reliable production for our customers. Guangzhou Baicheng Digital Equipment Co., Ltd is dedicated to providing world-class products, top-notch solutions, and exceptional after-sales service. Our corporate philosophy centers on innovation in stability, development through efficiency, and a customer-first approach. We are committed to leading the printing industry and establishing new standards for excellence.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has a robust sales and after-sales service network. With nearly two decades of expertise, we specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Trusted by over 3000 customers in more than 124 countries, our reputation is further validated as a Gold Supplier.
Q: How to pay? Can I use credit card?
A: We accept various payment methods to facilitate your transaction: Ali Trade Assurance, credit card via Ali Trade Assurance, bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Delivery is arranged swiftly within 5 to 7 working days upon receiving your deposit or full payment. Depending on the shipping method, you can expect your goods in approximately 3 to 5 days by air or 7 to 40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: We ensure your order is shipped securely via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. Additionally, we purchase insurance to safeguard your order, ensuring a safe and secure shipping process.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipping your items, we will provide you with the Bill of Lading or tracking number. You can track your shipment in real-time online using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can visit your country to set up the machine and provide hands-on training. Alternatively, you can visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online service support.
Q: What is Warranty Policy?
A: We offer a 1-year warranty. During this period, if any electronic parts malfunction, we will provide replacement parts for free and assist with the installation. Post-warranty, we continue to offer free technical support, but replacement parts are no longer free. We are committed to providing lifelong after-sales service. Ensuring high quality is our priority, even while maintaining affordable pricing. We also supply spare parts, Eco Solvent ink, solvent ink, UV ink, Pigment ink, Sublimation ink, printing materials, and other related products in the advertising field.
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