Guangzhou Baicheng Digital Equipment Co., Ltd., nestled in the picturesque Panyu District of Guangzhou City, boasts an advantageous location with excellent transportation links. As experts in the digital inkjet printing domain, we bring a wealth of experience to the table. Our extensive product lineup features UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made significant contributions to global printing advancements.
To attain international excellence and redefine industry benchmarks, we have recruited top-tier talents and integrated cutting-edge technology. Our machine aesthetics are crafted by a distinguished Japanese design team, while a premier Korean research and development team ensures technological superiority. We utilize top-tier domestic board card companies, producing the most reliable and vibrant printing equipment, ensuring seamless customer production. We are committed to delivering world-class products, unparalleled solutions, and exceptional after-sales service. Our corporate philosophies: Production - Innovation with stability, development with efficiency; Service - Resolving customer issues is our duty; Development - Leading the printing trends and setting new industry standards.
Moreover, we dedicate significant efforts to innovating new products to cater to diverse needs. Equipped with a marble platform and state-of-the-art infrared inspection tools, we enforce rigorous quality control. Upholding the principle of mutual benefits, we have earned a sterling reputation for our professional services, premium products, and competitive pricing. We warmly invite customers at home and abroad to join us in collaborative success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the digital printing industry for nearly 20 years. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, serving over 3000 satisfied customers across 124 countries.
Q: How can I pay? Can I use a credit card?
A: We offer multiple secure payment options including Ali Trade Assurance, credit card payments via Ali Trade Assurance, bank transfers, Telegraphic Transfers (T/T), Western Union, and Money Gram.
Q: How long will it take to receive my goods?
A: After we receive your deposit or full payment, we will arrange delivery within 5 to 7 working days. Shipping by air takes approximately 3 to 5 days, while shipping by sea ranges from 7 to 40 days, depending on your location.
Q: How will my order be delivered? Is shipping safe?
A: Once you place an order, we arrange shipping via sea or international express delivery through DHL, FedEx, TNT, or UPS. Your goods are handled with utmost safety, and we purchase insurance to guarantee their security.
Q: How can I track my shipment? How do I contact the carrier?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can track your shipment online at any time using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive support for installation. Our English-speaking engineers can travel to your country to install the machine and provide training. You are also welcome to visit our factory for free training. Additionally, we provide installation manuals, videos, and online support to ensure you can operate the machine effectively.
Q: What is your warranty policy?
A: We provide a 1-year warranty. If any electronic parts fail within the warranty period, we will send you replacement parts for free and assist with the installation. After the warranty expires, we will continue to offer free technical support; however, replacement parts will be charged. Our commitment to quality extends beyond the warranty period, ensuring you have lifelong support. We also provide spare parts and various inks including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other related products for the advertising field.
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