Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly 20 years of industry expertise, delivering unparalleled sales and after-sales services. Specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we proudly serve over 3000 satisfied customers in 124 countries.
Q: How to pay? Can I use credit card?
A: We accommodate a variety of payment methods, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the option that best suits your needs.
Q: How long can I receive the goods?
A: We ensure prompt delivery! Shipping is arranged within 5-7 working days post-payment. Air shipments typically arrive within 3-5 days, while sea shipments take 7-40 days, depending on your destination.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be securely shipped via sea or international express delivery services like DHL, FedEx, TNT, and UPS. We secure your shipment with insurance, guaranteeing a safe and reliable delivery process.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we provide the Bill of Lading or tracking number. You can effortlessly track your shipment online anytime using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can visit your country for installation and training. Alternatively, you can visit our factory for free training. Detailed manuals, video tutorials, and online support are also available to ensure confident operation of your machine.
Q: What is Warranty Policy?
A: Our products come with a 1-year warranty. During this period, we offer free replacement of any faulty electronic parts and assist with installation. Post-warranty, we continue to offer free technical support, although replacement parts will be charged. Our commitment to high quality extends beyond the warranty, ensuring lifelong after-sales service. We also supply spare parts and various inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, alongside other advertising materials.
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