Guangzhou Baicheng Digital Equipment Co., Ltd., established in the picturesque Panyu District of Guangzhou City, boasts convenient transportation options and a beautiful environment. As a specialist in digital inkjet printers, our company has accumulated a wealth of experience in the inkjet printing industry. Our diverse portfolio includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and both DTF and DTG printers. Our innovations and contributions have left an indelible mark on the global printing industry.
To reach the pinnacle of international standards and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and integrated advanced technology. Our machine designs are the brainchild of a renowned Japanese design team, and our research and development efforts are spearheaded by Korea's elite experts. Utilizing leading domestic board card companies, we commit to producing the most stable and vibrant printing equipment. Ensuring the seamless production for our customers, our company delivers world-class products, top-tier solutions, and exceptional after-sales service. Our corporate philosophy is built on innovation within stability and growth through efficiency. Our service mantra is to diligently resolve customer issues, while our development vision is to lead printing trends and establish new industry standards.
In addition, we are relentlessly innovating to develop new products that cater to diverse requirements. Equipped with a marble platform and infrared inspection equipment, we strictly monitor and control product quality. Upholding the business principle of mutual benefits, we have earned a trustworthy reputation among our customers through our professional services, high-quality products, and competitive pricing. We warmly invite customers, both domestically and internationally, to collaborate with us for shared success.
Q: I don't know your company well. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the digital printing industry for nearly two decades. We offer comprehensive sales and after-sales services and specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a customer base spanning over 3,000 satisfied clients in 124 countries, we ensuring you receive top-notch products and services.
Q: How can I make a payment? Can I use a credit card?
A: You have multiple payment options: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the method that best suits your convenience.
Q: How long will it take to receive my order?
A: Once we receive your deposit or full payment, we will arrange delivery within 5-7 working days. Shipping times vary: approximately 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How will my order be shipped? Is it safe?
A: We offer secure shipping methods by sea or international express services like DHL, FedEx, TNT, and UPS. To ensure the utmost safety, we also purchase insurance for your order, guaranteeing peace of mind throughout the shipping process.
Q: How can I track my shipment? How do I contact the carrier?
A: After dispatching your items, we will provide you with the Bill of Lading or a tracking number. You can easily monitor your shipment online in real-time from your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer various installation support options. Our experienced English-speaking engineers can travel to your country for in-person installation and training. Alternatively, you're welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online support to ensure you can operate the machine confidently.
Q: What is your warranty policy?
A: We offer a 1-year warranty on our products. If any electronic parts malfunction within this period, we'll send replacement parts at no cost and assist with the installation. Post-warranty, you'll continue to receive free technical support, though replacement parts will be charged. We are committed to lifelong after-sales service, ensuring you always have the support you need. We prioritize quality, maintaining high production standards while offering competitive prices. Additionally, we supply spare parts, various inks (Eco Solvent, solvent, UV, pigment, sublimation), printing materials, and other related products for the advertising industry.
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