Guangzhou Baicheng Digital Equipment Co., Ltd was established in the picturesque Panyu District of Guangzhou City, a location that offers both convenient transportation and a beautiful environment. Specializing in digital inkjet printers, our company boasts extensive experience in the inkjet printing industry. Our main product line features UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made an indelible contribution to the advancement of global printing technology.
To achieve international leadership and set new industry standards, we have recruited a myriad of talents and integrated cutting-edge technology. The machine designs are spearheaded by a renowned Japanese design team, complemented by a top-tier research and development team from Korea. We also utilize leading domestic board card companies to ensure the production of the most stable and vibrant printing equipment, guaranteeing the reliability of our customers' production processes. Our commitment is to deliver world-class products, top-tier solutions, and exceptional after-sales service. Our corporate production philosophy revolves around innovation within stability and development through efficiency. Our service philosophy emphasizes our duty to resolve customer issues. Our development philosophy aims to lead industry trends and establish new benchmarks.
Furthermore, we are making significant strides in developing new products to meet diverse requirements. Our company employs marble platforms and infrared inspection equipment to rigorously control product quality. Adhering to the business principle of mutual benefits, we have gained a reliable reputation among our customers due to our professional services, quality products, and competitive prices. We warmly welcome customers from both domestic and international markets to collaborate with us for mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a pillar in the digital printing industry for nearly 20 years. We proudly offer exceptional sales and after-sales services, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With over 3000 satisfied customers spread across 124 countries, we are also recognized as a Gold Supplier on Alibaba, underscoring our commitment to quality and reliability.
Q: How to pay? Can I use credit card?
A: We provide a multitude of payment options to ensure a seamless transaction experience. You can choose from Ali Trade Assurance, credit card payments through Ali Trade Assurance, bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will arrange delivery within 5 to 7 working days. Transit times vary: approximately 3 to 5 days by air, and 7 to 40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once your order is placed, we will coordinate shipping via sea or international express services such as DHL, FedEx, TNT, and UPS. Your shipment's safety is our priority, so we also purchase insurance to provide additional security for your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will provide you with the Bill of Lading or tracking number immediately after shipping your items. You can effortlessly track your shipment online on your phone or computer, allowing you to monitor its status every minute.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineer can travel to your location to install the machine and provide in-person training. Additionally, we welcome you to visit our factory for free training. For further convenience, we have detailed installation manuals, instructional videos, and online support. Our extensive experience ensures a smooth setup process.
Q: What is Warranty Policy?
A: Our products come with a 1-year warranty. Within this period, we will replace any faulty electronic parts at no cost and assist you with the installation. Post-warranty, we continue to offer free technical support, though replacement parts will be charged. Our commitment to you extends far beyond the initial sale; we provide lifelong after-sales service to ensure your printer remains in optimal condition. We prioritize quality, balancing affordability with high production standards. Besides, we offer a range of spare parts and inks, including Eco Solvent, solvent, UV, pigment, and sublimation inks, along with other related advertising materials.
){kind=link}
){kind=link}