Guangzhou Baicheng Digital Equipment Co., Ltd., nestled in the picturesque Panyu District of Guangzhou City, boasts exceptional transportation convenience and a stunning environment. We are a distinguished entity specializing in digital inkjet printers, with a wealth of experience in the inkjet printing industry. Our extensive product range includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions have significantly propelled the global printing industry forward.
To ascend to the pinnacle of international standards and redefine industry benchmarks, we have assembled a formidable team of talents and integrated cutting-edge technology. Our machines' aesthetics are crafted by an esteemed Japanese design team, while Korea's leading R&D experts enhance our technological prowess. Partnering with premier domestic board card companies, we are dedicated to producing the most stable and vividly colorful printing equipment, ensuring our customers' seamless production. We pledge to deliver world-class products, top-tier solutions, and unrivaled after-sales service. Our corporate philosophy is anchored in innovation through stability, efficiency-driven development, and an unwavering commitment to solving our customers' problems. We strive to lead industry trends and set new standards.
Moreover, we are fervently committed to innovating new products that cater to diverse requirements. Equipped with a marble platform and advanced infrared inspection tools, we maintain stringent quality control standards. Upholding the principle of mutual benefits, we have garnered a stellar reputation for our professional services, high-quality products, and competitive pricing. We extend a warm invitation to customers both domestic and international to join us in forging a path to shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the sales and after-sales service of UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers for nearly 20 years. With over 3,000 satisfied customers spanning more than 124 countries, we pride ourselves on reliability and excellence.
Q: How to pay? Can I use credit card?
A: We accept a variety of payment methods for your convenience, including Ali Trade Assurance, credit card payments (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Once we receive your deposit or full payment, we will arrange delivery within 5 to 7 working days. Shipping typically takes about 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: After placing an order, we will ship your goods via sea or international express services like DHL, FedEx, TNT, and UPS. We ensure the safety of your shipment by purchasing insurance as a guarantee for your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will provide you with the Bill of Lading or tracking number once your items are shipped. You can track your shipment in real-time via phone or computer, ensuring you are always updated on its status.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can visit your country to install the machine and provide training. Alternatively, you can visit our factory for free training. We also provide detailed installation manuals, videos, and online support to ensure you can operate the machine with ease. Our extensive experience ensures a smooth installation process.
Q: What is Warranty Policy?
A: We offer a 1-year warranty. During this period, if any electronic parts malfunction, we will provide replacement parts free of charge and assist with their installation. After the warranty period, we continue to offer technical support for free; however, replacement parts will be charged. We are dedicated to providing lifelong after-sales service as long as you use our printer. While we ensure competitive pricing, our production standards remain high. We also supply spare parts and a range of inks including Eco Solvent, solvent, UV, Pigment, and Sublimation inks, as well as other printing materials related to the advertising field.
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