Guangzhou Baicheng Digital Equipment Co., Ltd. was founded in Panyu District, Guangzhou City, a location celebrated for its convenient transportation and picturesque environment. As experts in digital inkjet printing technology, we boast extensive experience in the industry. Our premium product range includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions have significantly advanced global printing industry standards.
Aiming to reach international excellence and set new industry benchmarks, we have incorporated a wealth of talent and state-of-the-art technology. Our machines are designed by a renowned Japanese design team, developed with Korea's top R&D experts, and utilize leading domestic board card technologies. This commitment ensures we produce the most stable and vividly colorful printing equipment, guaranteeing our customers' seamless production. We pledge to deliver world-class products, top-tier solutions, and exceptional after-sales service. Our corporate production philosophy is centered on innovation within stability and efficiency-driven development. Our service philosophy emphasizes our duty to resolve customer issues, and our development philosophy focuses on leading printing trends and setting new industry standards.
In our relentless pursuit to develop new products that cater to diverse needs, we employ marble platforms and infrared inspection equipment to rigorously control product quality. Adhering to the business principle of mutual benefits, we have earned a sterling reputation among our clientele for our professional services, superior products, and competitive pricing. We warmly invite customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd boasts nearly two decades of unparalleled expertise in the industry. As a leading seller of UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we have successfully catered to over 3000 customers across more than 124 countries.
Q: How to pay? Can I use credit card?
A: We offer a variety of secure payment methods to suit your convenience. You can choose from Ali Trade Assurance, credit card payments (through Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram to complete your purchase.
Q: How long can I receive the goods?
A: We ensure swift and efficient delivery of your order. Upon receiving your deposit or full payment, we will dispatch your goods within 5 to 7 working days. Depending on your location, shipping by air typically takes 3 to 5 days, while sea shipping ranges from 7 to 40 days.
Q: How to receive my order? Is it safe during shipping?
A: Rest assured, your order will be handled with the utmost care. We coordinate shipping via sea or trusted international express delivery services such as DHL, FedEx, TNT, and UPS. To further ensure the safety of your goods, we purchase comprehensive insurance coverage for every shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We provide you with the Bill of Lading or tracking number promptly after dispatching your order. This allows you to monitor your shipment in real-time via your phone or computer, ensuring you stay informed every step of the way.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive support for machine installation. Our skilled engineers, fluent in English, are available to travel to your location for hands-on installation and training. Alternatively, you are welcome to visit our facility for free training sessions. Additionally, we provide detailed installation manuals, video tutorials, and online assistance to ensure a smooth setup process.
Q: What is Warranty Policy?
A: Our commitment to your satisfaction extends through our 1-year warranty. Should any electronic parts malfunction within this period, we will ship replacement parts free of charge and assist with their installation. Post-warranty, we continue to offer free technical support, although replacement parts will be at your expense. Our dedication to quality means we uphold stringent production standards while maintaining affordability. Furthermore, we supply a range of spare parts and inks, including Eco Solvent ink, solvent ink, UV ink, Pigment ink, Sublimation ink, and various printing materials tailored for the advertising industry.
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