Guangzhou Baicheng Digital Equipment Co., Ltd., founded in the scenic Panyu District of Guangzhou City, is renowned for its specialization in advanced digital inkjet printers. With seamless transportation and an enviable environment, our company boasts a wealth of experience in the inkjet printing industry. Our extensive product range includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF printers, and DTG printers. Our contributions have left an indelible mark on the global printing landscape.
To attain international preeminence and set new industry benchmarks, we have assembled a stellar team of talents and embraced cutting-edge technology. Our machine aesthetics are crafted by a distinguished Japanese design team, while Korea's top-tier R&D experts helm our innovation. We utilize premier domestic board card technologies to ensure our printing equipment is the most stable and vibrant in the market, guaranteeing customers unwavering production reliability. We pledge to deliver world-class products, superior solutions, and exemplary after-sales services. Our corporate ethos is anchored in stability-driven innovation and efficiency-driven development. We are committed to addressing our customers' challenges as our paramount duty, while guiding industry trends and establishing new printing standards.
Moreover, we are dedicated to developing groundbreaking products to meet diverse customer needs. Our company employs state-of-the-art marble platforms and infrared inspection equipment to enforce rigorous quality control. Upholding the business principle of mutual benefits, we have garnered a stellar reputation for our professional services, premium quality products, and competitive pricing. We warmly invite both domestic and international customers to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted name in the industry for nearly 20 years. We offer comprehensive sales and after-sales services, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use credit card?
A: You can choose from a variety of payment methods: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. We ensure every transaction is secure and convenient.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will arrange delivery within 5-7 working days. Shipping times vary: approximately 3-5 days by air, and 7-40 days by sea, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: We offer reliable shipping options by sea or international express delivery services like DHL, FedEx, TNT, and UPS. To ensure your order's safety, we purchase insurance as an added guarantee.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. You can monitor your shipment in real-time via your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our expert engineer, fluent in English, can travel to your country to install the machine and provide hands-on training. You are also welcome to visit our factory for free training. Additionally, we provide detailed installation manuals, instructional videos, and online assistance.
Q: What is Warranty Policy?
A: We offer a 1-year warranty on our machines. If any electronic part fails within this period, we will send you replacement parts free of charge and assist with the installation. Post-warranty, we continue to offer free technical support, though parts will be charged. We are committed to providing lifelong after-sales service. While our products are affordably priced, we never compromise on quality and adhere to the highest production standards. We also supply spare parts and a range of inks (Eco Solvent, Solvent, UV, Pigment, Sublimation) and other related products for the advertising field.
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