Guangzhou Baicheng Digital Equipment Co., Ltd, established in the picturesque Panyu District of Guangzhou City, boasts not only convenient transportation but also a stunning environment. Specializing in pioneering digital inkjet printers, our company brings years of rich experience to the industry. Our extensive product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, and both DTF and DTG printers. We have made indelible contributions to the evolution of global printing, setting new benchmarks for quality and innovation.
To ascend to the forefront of international standards and redefine the printing industry, we have assembled a team of top-tier talent and embraced cutting-edge technology. Our machines' designs are crafted by esteemed Japanese designers, supported by Korea's premier research and development teams, and incorporate leading domestic board card technology. Our commitment is to produce the most stable and vibrant printing equipment, ensuring our customers' seamless production. We pledge to deliver world-class products, top-notch solutions, and unparalleled after-sales service. Our corporate ethos centers on Innovation in Stability, Efficiency in Development, and a service philosophy dedicated to solving customer problems. Our goal is to lead the printing trend and set new industry standards.
In our relentless pursuit of innovation, we are vigorously developing new products to cater to diverse requirements. Equipped with a marble platform and infrared inspection technology, we stringently control product quality. Adhering to the principle of mutual benefits, we have earned a sterling reputation among our clientele for our professional services, superior products, and competitive pricing. We warmly invite customers from around the globe to join us in a partnership for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd boasts nearly two decades of expertise in providing top-notch sales and after-sales services. Our extensive product line includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a loyal customer base spanning over 124 countries and more than 3000 satisfied clients globally, we have firmly established ourselves as a trusted name in the industry.
Q: How to pay? Can I use a credit card?
A: We offer a variety of payment options for your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the method that best suits you.
Q: How long can I receive the goods?
A: Once your payment is confirmed, we expedite delivery within 5-7 working days. Air shipment typically takes 3-5 days, whereas sea shipping varies from 7 to 40 days depending on the destination country. Rest assured, we strive for prompt and reliable delivery.
Q: How to receive my order? Is it safe during shipping?
A: Upon order placement, we arrange secure shipping via sea or international express carriers such as DHL, FedEx, TNT, and UPS. Your goods are well-protected, and we also purchase insurance to further safeguard your order. Your peace of mind is our priority.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will promptly provide you with the Bill of Lading or tracking number. You can easily track your shipment online anytime using your smartphone or computer for real-time updates.
Q: How about the machine installation if I don't know how to install it?
A: We offer comprehensive installation support. An English-speaking engineer can be dispatched to your location for hands-on installation and training. Alternatively, you are welcome to visit our factory for free training. For added convenience, we provide detailed installation manuals, instructional videos, and online support. Our extensive experience ensures seamless setup and operation of your machine.
Q: What is the Warranty Policy?
A: We proudly offer a 1-year warranty on our products. Should any electronic parts malfunction during this period, we will provide replacement parts at no cost and assist in their installation. Even after the warranty expires, we continue to offer free technical support. Replacement parts will be available for purchase. We are dedicated to lifelong after-sales service. Our commitment to quality is unwavering, balancing affordability with high production standards. Additionally, we supply spare parts and a wide range of inks, printing materials, and other products for the advertising field.
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