Situated in the picturesque Panyu District of Guangzhou City, Guangzhou Baicheng Digital Equipment Co., Ltd. stands as a beacon of excellence in the digital inkjet printing industry. Boasting convenient transportation and an idyllic environment, our company excels in the production of cutting-edge digital inkjet printers. With profound expertise and a wealth of experience, we offer a diverse array of premier products including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and state-of-the-art DTF and DTG printers. Our innovations have profoundly impacted the global printing landscape, contributing indelibly to its advancement.
To ascend to the pinnacle of international standards and redefine industry benchmarks, we have enlisted a cadre of top-tier talents and cutting-edge technologies. Our machines' aesthetics are crafted by an elite Japanese design team, while South Korea's foremost R&D experts ensure our technology is unparalleled. Collaborating with leading domestic board card companies, we are committed to producing the most stable and vibrant printing equipment, ensuring unwavering support for our customers' production needs. We pledge to deliver world-class products, exceptional solutions, and unparalleled after-sales service. Our corporate ethos: Innovate with stability, develop with efficiency. Our service creed: Resolving customer dilemmas is our responsibility. Our growth philosophy: Leading the printing trend and setting new industry standards.
Additionally, we are relentlessly innovating to develop new products that cater to diverse requirements. Our company employs marble platforms and infrared inspection equipment to rigorously ensure product quality. Guided by the principle of mutual benefits, we have earned a stellar reputation among our clientele, thanks to our professional services, superior products, and competitive pricing. We extend a warm invitation to customers, both domestic and international, to join hands with us for mutual success and prosperity.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd boasts almost two decades of excellence in the sale and after-sales service of UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use credit card?
A: We offer multiple convenient payment options including Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T) payment, Western Union, and Money Gram.
Q: How long can I receive the goods?
A: We expedite delivery within 5-7 working days following deposit or full payment receipt. Depending on your location, shipping takes approximately 3-5 days by air and 7-40 days by sea.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing your order, we organize shipping via sea or top-tier international express delivery services like DHL, FedEx, TNT, and UPS. To ensure utmost safety, we purchase insurance for your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After dispatching your items, we will provide you with the Bill of Lading or tracking number. You can monitor your shipment's progress online at any time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: Our highly skilled English-speaking engineers can travel to your location for machine installation and training. Alternatively, you are welcome to our factory for complimentary training. We also offer comprehensive installation manuals, video guides, and online support.
Q: What is Warranty Policy?
A: We provide a 1-year warranty covering free replacement of electronic parts. Post-warranty, we continue to offer free technical support, with replacement parts available for purchase. Our commitment to quality endures with lifelong after-sales service, competitive production standards, and affordable prices. Additionally, we supply spare parts and various inks, including Eco Solvent, solvent, UV, pigment, and sublimation inks, along with other advertising-related products.
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