Guangzhou Baicheng Digital Equipment Co., Ltd was established in the picturesque Panyu District of Guangzhou City, offering both convenient transportation and a stunning environment. We specialize in state-of-the-art digital inkjet printers and have an extensive background in the inkjet printing industry. Our flagship products include UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. We have made significant contributions to the evolution of global printing technology.
To achieve international preeminence and set new benchmarks in the printing industry, we have invested in top-tier talent and cutting-edge technology. The sleek design of our machines is crafted by a renowned Japanese design team, while our research and development is spearheaded by Korea's elite experts. We utilize leading domestic board card companies to ensure our printing equipment is the most stable and vibrant on the market, guaranteeing the reliability of our customers' production. We are committed to offering world-class products, top-tier solutions, and exceptional after-sales service. Our corporate ethos centers on innovation within stability and efficiency in development. We are dedicated to resolving our customers' issues as part of our service philosophy. Our development philosophy aims to shape the future of printing and set new industry standards.
Moreover, we are fervently dedicated to developing innovative products to meet diverse customer needs. Our company employs advanced marble platforms and infrared inspection equipment to ensure strict quality control. By adhering to our business principle of mutual benefits, we have earned a sterling reputation among our clients for our professional services, superior products, and competitive pricing. We warmly invite customers from around the globe to collaborate with us for mutual success and shared prosperity.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has a robust sales and after-sales service network. We have been in the business of selling UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers for nearly 20 years. With over 3,000 satisfied customers across 124 countries. This extensive experience and global trust make us a reliable partner.
Q: How to pay? Can I use credit card?
A: We offer a variety of payment methods for your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: After receiving your deposit or full payment, we will arrange delivery within 5-7 working days. Shipping by air typically takes 3-5 days, while by sea it ranges from 7 to 40 days, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order with us, we handle the shipping either by sea or through international express services like DHL, FedEx, TNT, and UPS. Rest assured, your goods will be safe during transit. We also purchase insurance for added security.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we will send you the Bill of Lading or tracking number. You can monitor the progress of your shipment online at any time via your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We provide comprehensive installation support. We can send an English-speaking engineer to your location for installation and training. Alternatively, you can visit our factory for free training. We also offer detailed installation manuals, instructional videos, and online support. Our extensive experience ensures you will be well-equipped to operate the machine.
Q: What is Warranty Policy?
A: We offer a 1-year warranty. During this period, if any electronic parts fail, we will send you replacement parts for free and assist with the installation. After the warranty expires, we will continue to provide free technical support, though replacement parts will be at cost. Our commitment to quality extends beyond the warranty; we provide lifelong after-sales service. Additionally, we supply spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related products for the advertising field. While we prioritize quality, we also ensure our products are affordably priced, adhering to stringent production standards.
){kind=link}
){kind=link}