Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd., boasts nearly 20 years of unrivaled industry expertise, delivering exceptional sales and after-sales services. Our product portfolio includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Trusted by over 3000 satisfied customers across 124 countries, we are your reliable partner in digital printing solutions.
Q: How to pay? Can I use credit card?
A: We provide a variety of payment methods to accommodate your needs, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the option that best suits your convenience.
Q: How long can I receive the goods?
A: Expect swift delivery! We process shipments within 5-7 working days after payment. Air shipments typically arrive in 3-5 days, while sea shipments take 7-40 days, contingent on your location. Your satisfaction is our priority.
Q: How to receive my order? Is it safe during shipping?
A: Rest assured, your order will be securely shipped via sea or top international express services such as DHL, FedEx, TNT, and UPS. We insure every shipment to guarantee safe and reliable delivery, providing you with peace of mind.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipment, we supply you with the Bill of Lading or a tracking number. You can easily monitor your shipment online at any time using your phone or computer, ensuring you are always informed of its status.
Q: How about the machine installation if I don't know how to install?
A: We provide extensive installation support. Our proficient English-speaking engineers can visit your country for on-site installation and training. Alternatively, you are welcome to our factory for complimentary training. In addition, we offer detailed manuals, comprehensive video tutorials, and online support, ensuring you can operate your machine with confidence.
Q: What is Warranty Policy?
A: Our products come with a comprehensive 1-year warranty. During this period, we replace any malfunctioning electronic parts at no cost and assist with installation. Beyond the warranty, we continue to provide free technical support, although replacement parts will incur a charge. Our unwavering commitment to quality includes lifelong after-sales service. We also supply spare parts and various high-quality inks such as Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other advertising materials.
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