Guangzhou Baicheng Digital Equipment Co., Ltd., established in the picturesque Panyu District of Guangzhou City, boasts not only convenient transportation but also a serene environment. We specialize in cutting-edge digital inkjet printers, with a wealth of experience in the inkjet printing industry. Our diverse product range includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF printers, and DTG printers. Our contributions have significantly advanced global printing technology, making us a pivotal player in the industry.
To achieve international excellence and set new benchmarks in the printing industry, we've assembled an elite team of talents and embraced cutting-edge technology. Our machines' aesthetics are crafted by a renowned Japanese design team, while top-tier Korean researchers drive our innovations. We utilize the finest domestic board card companies to ensure the stability and vibrancy of our printing equipment. We are dedicated to providing customers with world-class products, exceptional solutions, and unparalleled after-sales service. Our corporate philosophy is rooted in: Innovation in stability, development through efficiency. Service philosophy: Resolving customer issues is our paramount duty. Development philosophy: Leading the printing trend and setting new industry standards.
Moreover, we are relentlessly innovating to develop new products that cater to varied demands. Our state-of-the-art facilities include a marble platform and infrared inspection equipment to ensure stringent quality control. Committed to the principle of mutual benefits, we have earned a stellar reputation among our clients for professional service, superior products, and competitive pricing. We warmly invite domestic and international customers to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd boasts a robust sales and after-sales service network. With nearly 20 years of expertise in the industry, we offer UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use credit card?
A: You can choose from various payment methods including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Upon receiving the deposit or full payment, we will dispatch your order within 5 to 7 working days. Shipping usually takes 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we will arrange shipping via sea or international express delivery services like DHL, FedEx, TNT, and UPS. We ensure the safety of your goods and purchase insurance to guarantee your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can monitor the status of your shipment online using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer multiple installation options: an English-speaking engineer can be sent to your country for in-person installation and training. You are also welcome to visit our factory for free training. Additionally, we provide an installation manual, video instructions, and online support. We have extensive experience in assisting with installations.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. If electronic parts fail within the first year, we will send replacement parts free of charge and assist in their installation. Post-warranty, we continue to provide free technical support, though replacement parts will be charged. Our lifelong after-sales service ensures you always receive support. Our focus on quality ensures high production standards at affordable prices. We also supply spare parts, Eco Solvent ink, solvent ink, UV ink, Pigment ink, Sublimation ink, printing materials, and other related products within the advertising field.
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