Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, boasting nearly 20 years of unmatched industry expertise, offers exceptional sales and after-sales services. We excel in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, and proudly serve over 3000 satisfied customers across 124 countries.
Q: How to pay? Can I use credit card?
A: We provide a variety of payment methods for your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the option that suits you best.
Q: How long can I receive the goods?
A: We ensure prompt delivery! Your order will be shipped within 5-7 working days after payment. Air shipments typically arrive in 3-5 days, while sea shipments take between 7-40 days, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be securely shipped via sea or reputable international express delivery services like DHL, FedEx, TNT, and UPS. We safeguard your order with insurance to ensure safe and reliable delivery.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipment, we provide the Bill of Lading or tracking number. You can track your shipment online easily at any time using your phone or computer, ensuring peace of mind.
Q: How about the machine installation if I don't know how to install?
A: We offer extensive installation support. Our experienced English-speaking engineers can travel to your country for installation and training. Alternatively, you may visit our factory for complimentary training. We also provide detailed manuals, video tutorials, and online support to help you operate the machine with confidence.
Q: What is Warranty Policy?
A: Our products include a comprehensive 1-year warranty. During this period, we replace any defective electronic parts free of charge and assist with installation. After the warranty period, we continue to offer free technical support, although replacement parts will incur a fee. Our dedication to quality extends beyond the warranty, ensuring lifelong after-sales service. Additionally, we supply spare parts and a variety of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as other advertising materials.
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