Guangzhou Baicheng Digital Equipment Co., Ltd, established in Panyu District, Guangzhou City, boasts an enviable locale with seamless transportation and picturesque surroundings. Our specialty lies in cutting-edge digital inkjet printers, and we pride ourselves on our extensive experience within the inkjet printing sector. Our premier product lineup encompasses UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF printers, and DTG printers. Our contributions are pivotal in shaping the future of global printing.
Aspiring to set new international benchmarks in the printing industry, we have invested in top-tier talent and cutting-edge technology. Our machine aesthetics were crafted by a Japanese design team, while Korea's elite R&D team spearheaded the research, utilizing top-tier domestic circuit boards. This dedication ensures our equipment is stable and vibrant, supporting our clients' unwavering production needs. We pledge to deliver world-class products, unparalleled solutions, and exceptional after-sales service. Our production credo is 'Innovation in Stability, Development in Efficiency.' Our service tenet is 'Resolving Customer Issues is Our Duty.' Our development philosophy is to 'Guide Printing Trends and Establish New Industry Standards.'
Moreover, we are steadfast in our efforts to innovate and develop new products that cater to diverse needs. Our company utilizes marble platforms and infrared inspection equipment to maintain stringent quality control. Committed to the principle of mutual benefits, we have earned a stellar reputation among our clientele for our professional services, premium products, and competitive pricing. We extend a warm invitation to customers, both domestic and international, to collaborate with us for shared prosperity and success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd boasts nearly two decades of excellence in the sales and after-sales services of UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a global presence reaching over 124 countries and a satisfied customer base of more than 3000, assuring you of our credibility and commitment.
Q: How to pay? Can I use credit card?
A: We offer a variety of payment methods to suit your convenience: Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: After we receive your deposit or full payment, we will arrange delivery within 5-7 working days. Shipping typically takes 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we will coordinate shipping through sea freight or international express delivery services such as DHL, FedEx, TNT, and UPS. Rest assured, your goods are safe with us, as we also purchase insurance to safeguard your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipping your items, we will provide you with the Bill of Lading or tracking number. You can conveniently track your goods online at any time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We can dispatch an English-speaking engineer to your country to install the machine and offer hands-on training to ensure smooth operation. Alternatively, you are welcome to visit our factory for free training. We also provide comprehensive installation manuals, videos, and online support. Our extensive experience ensures a seamless installation process.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty on our products. If any electronic parts malfunction within this period, we will send you replacement parts at no cost and assist with the installation. After the warranty period, we continue to provide free technical support, although replacement parts will be chargeable. Our commitment to quality extends beyond affordability. We maintain high production standards and offer lifelong after-sales service. Additionally, we supply spare parts and a wide range of inks and printing materials for the advertising industry.
){kind=link}
){kind=link}