Guangzhou Baicheng Digital Equipment Co., Ltd. is a distinguished manufacturer specializing in the research, production, sales, and service of top-tier digital printing equipment. We have pioneered the introduction of a compact UV flatbed printer, which excels in a diverse array of applications including: bags & cases printing, leather printing, customized process gifts, electronics product printing, toy printing, decorative process printing, hardware, plastic, and direct printing across numerous fields. Our contributions to global printing development are unparalleled. To achieve international excellence and set new industry standards, we have harnessed an elite team of talents and cutting-edge technology. The machine's design is a masterpiece by a Japanese design team and engineered by Korea's leading R&D experts, utilizing premier domestic board card companies to ensure the most stable and vibrant printing equipment available. We are dedicated to ensuring our customers' stable production with world-class products, premier solutions, and exceptional after-sales service. Our corporate philosophy emphasizes innovation through stability and development through efficiency. Our service philosophy is rooted in our commitment to resolving our customers' challenges. Our development philosophy seeks to guide the printing trend and establish new industry benchmarks.
Q: I don't know your company well, how can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd boasts nearly two decades of expertise in sales and comprehensive after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, serving over 3,000 satisfied customers across 124 countries. Proudly a Gold Supplier on Make in China, our reputation for quality and reliability speaks volumes.
Q: How to pay? Can I use credit card?
A: You may choose from a variety of payment methods including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. We aim to make your purchasing experience seamless and secure.
Q: How long can I receive the goods?
A: Once we receive your deposit or full payment, we'll ship your order within 5-7 working days. Delivery by air typically takes 3 to 5 days, while sea shipping ranges from 7 to 40 days, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing your order, we will arrange shipment via sea or international express delivery services like DHL, FedEx, TNT, and UPS. Rest assured, your goods are handled with utmost care and safety. We also purchase insurance to guarantee the security of your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Following shipment, we will provide you with the Bill of Lading or tracking number. You can monitor the status of your goods online at any time using your phone or computer, ensuring transparency and peace of mind.
Q: How about the machine installation if I don't know how to install?
A: We offer extensive installation support. One of our skilled, English-speaking engineers can travel to your location to set up the machine and provide hands-on training. Alternatively, you are welcome to visit our factory for complimentary training. Additionally, we provide detailed installation manuals, videos, and online services to assist you. Our extensive experience ensures a smooth installation process.
Q: What is Warranty Policy?
A: We offer a comprehensive 1-year warranty. Should any electronic parts malfunction within this period, we will send replacement parts free of charge and guide you through the replacement process. Post-warranty, we continue to provide free technical support, though replacement parts will be at cost. We are committed to lifelong service, underscoring our dedication to quality. While affordability is key, we never compromise on high production standards. Additionally, we supply spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related advertising field products.
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