Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd., proudly standing on nearly two decades of industry expertise, delivers unmatched sales and after-sales services. We excel in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, proudly serving over 3000 clients across 124 countries globally.
Q: How to pay? Can I use credit card?
A: We accommodate multiple payment methods for your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the option that suits you best.
Q: How long can I receive the goods?
A: Experience swift delivery! We dispatch orders within 5-7 working days post-payment. For air shipments, expect delivery in 3-5 days, while sea shipments range from 7-40 days, depending on your destination.
Q: How to receive my order? Is it safe during shipping?
A: Your order's safety is our priority. We utilize sea or international express delivery services like DHL, FedEx, TNT, and UPS. With comprehensive insurance coverage, we ensure your package arrives securely and reliably.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipment, we provide you with the Bill of Lading or tracking number. Easily monitor your shipment status online using your phone or computer at any time.
Q: How about the machine installation if I don't know how to install?
A: We offer extensive installation support. Our English-speaking engineers can travel to your country for on-site installation and training. Alternatively, receive free training at our factory. We also provide comprehensive manuals, video tutorials, and online assistance to ensure you can operate the machine with confidence.
Q: What is Warranty Policy?
A: Enjoy peace of mind with our 1-year warranty, covering free replacement of faulty electronic parts and installation assistance. Beyond the warranty, we offer ongoing free technical support. Replacement parts post-warranty are chargeable. Our dedication to quality ensures lifelong after-sales service, and we supply a range of spare parts and inks including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other advertising materials.
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