Guangzhou Baicheng Digital Equipment Co., Ltd, established in the picturesque Panyu District of Guangzhou City, enjoys the dual benefits of convenient transportation and a beautiful environment. Specializing in cutting-edge digital inkjet printers, our company boasts extensive experience in the inkjet printing industry. Our prestigious product line includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made an indelible mark on the global printing landscape.
To achieve international leadership and set new industry benchmarks, we have recruited top-tier talent and integrated advanced technology. Our machine designs are crafted by an esteemed Japanese design team, while Korea's premier R&D team spearheads innovation. Leveraging the expertise of leading domestic board card companies, we are dedicated to producing the most stable and vibrant printing equipment, ensuring flawless production for our clients. Our commitment includes providing world-class products, top-tier solutions, and exceptional after-sales service. Corporate Production Philosophy: Innovating with stability and developing with efficiency. Corporate Service Philosophy: Resolving customer issues is our duty. Corporate Development Philosophy: Leading industry trends and establishing new standards.
Furthermore, we are relentlessly pursuing the development of new products to cater to diverse needs. Our company employs marble platforms and infrared inspection equipment to ensure stringent quality control. Guided by the principle of mutual benefits, we have earned a stellar reputation among our clients, thanks to our professional services, superior products, and competitive pricing. We warmly invite customers from both domestic and international markets to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted name in the industry for nearly 20 years. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a strong customer base of over 3,000 clients across more than 124 countries, we pride ourselves on our extensive sales and after-sales services.
Q: How to pay? Can I use a credit card?
A: We offer a variety of secure payment methods to suit your needs. Payments can be made via Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long will it take to receive the goods?
A: Upon receiving your deposit or full payment, we will arrange for delivery within 5 to 7 working days. Shipping times vary: approximately 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q: How will I receive my order? Is it safe during shipping?
A: Your order will be shipped securely via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. We ensure the safety of your goods during transit and purchase insurance for added security.
Q: How can I get the tracking number for the shipment? And how do I contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can track your shipment online at any time using your phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: We offer comprehensive installation support. We can send an English-speaking engineer to your country for installation and training. You are also welcome to visit our factory for free training. Additionally, we provide detailed installation manuals, videos, and online support to ensure you can operate the machine effortlessly.
Q: What is your Warranty Policy?
A: Our products come with a 1-year warranty. If any electronic parts malfunction during this period, we will send replacement parts free of charge and assist you in replacing them. After the warranty expires, we continue to offer free technical support, though replacement parts will be charged. Our commitment to quality ensures lifelong after-sales service. In addition, we offer spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related products for the advertising field, all while maintaining high production standards at affordable prices.
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