Guangzhou Baicheng Digital Equipment Co., Ltd is a manufacturer specialized in research, produce, sales and service of digital printing equipment. Our company introduced a small size UV flatbed printer, it covers bags&cases printing, leather printing, process gift customization, electronics products printing, toy printings, decorative process printing, hardware, plastic, direct printing in multiple fields. Has an indelible contribution to the development of global printing. In order to reach the international leading level, establish a new standard for the printing industry, we have brought in a large number of talents and advanced technology. The appearance of the machine was created by the Japanese design team, hired Korea's top research and development team, and adopted domestic leading level of board card companies, committed to producing the most stable, most colorful printing equipment. The escort of customer's stable production. Our company will provide the world-class products, the top-class solution, quality after sales service. Corporate production philosophy: Innovation in stability and development in efficiency. Corporate service philosophy: It is our duty to solve the problem for our customer. Corporate development philosophy: Guide the printing trend and establish new standards in the industry.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly 20 years. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a global footprint spanning over 124 countries and a customer base exceeding 3000 satisfied clients, our reputation speaks for itself.
Q: How to pay? Can I use credit card?
A: We offer various payment methods to suit your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the one that best fits your needs.
Q: How long can I receive the goods?
A: We prioritize quick and efficient delivery. Once we receive your deposit or full payment, we will ship your order within 5-7 working days. For air shipments, expect delivery in 3-5 days. Sea shipments vary by destination, generally taking 7-40 days.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing your order, we will arrange secure shipping via sea or international express services such as DHL, FedEx, TNT, and UPS. Your goods will be well-protected, and we will also purchase insurance to ensure your order's safety and your peace of mind.
Q: How can I get the tracking number of the shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or a tracking number. You can monitor your shipment in real-time through your phone or computer, ensuring you stay informed at every step.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support to ensure seamless machine setup. Our skilled engineers, proficient in English, can travel to your location for installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, video tutorials, and online support, leveraging our extensive experience in this area.
Q: What is the Warranty Policy?
A: We stand by the quality of our products with a 1-year warranty. During this period, if any electronic parts fail, we will send you replacement parts free of charge and assist with the installation. Even after the warranty expires, we continue to offer free technical support. While replacement parts will no longer be free, we ensure lifelong after-sales service as long as you use our printer. We emphasize superior quality and adhere to high production standards, offering affordable prices. Additionally, we supply spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related products in the advertising field.
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