Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, is your premier destination for state-of-the-art digital inkjet printers. Boasting stellar accessibility and a serene environment, we pride ourselves on our extensive industry experience. Our distinguished portfolio includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and cutting-edge DTF and DTG printers. Our contributions have been monumental in driving the evolution of global printing standards.
Pioneering excellence, we aspire to set new benchmarks within the printing industry. To achieve this, we have integrated top-tier talent and cutting-edge technology. Crafted by an illustrious Japanese design team, and enhanced with the expertise of South Korea's premier R&D minds, our machines embody the pinnacle of stability and vibrant color output. We incorporate advanced domestic board card technology to ensure reliability in production. Our commitment encompasses world-class products, unrivaled solutions, and exceptional after-sales service. Embracing the ethos of 'Innovation in Stability, Development in Efficiency,' we strive to resolve customer challenges proactively and lead industry trends with new standards.
Our relentless pursuit of innovation drives us to constantly develop new products tailored to diverse needs. Equipped with a precision marble platform and infrared inspection tools, we maintain rigorous quality control. Upholding the principle of mutual benefits, our dedication to professional service, superior quality, and competitive pricing has earned us a stellar reputation. We warmly invite customers from both domestic and international markets to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd boasts nearly two decades of experience in the industry, offering a range of high-quality UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a robust sales and after-sales service network, we have earned the trust of over 3000 customers across 124 countries.
Q: How to pay? Can I use a credit card?
A: We offer multiple convenient payment methods including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram, ensuring a smooth and secure transaction process.
Q: How long can I receive the goods?
A: We initiate delivery within 5-7 working days upon receipt of your deposit or full payment. Shipping typically takes 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once your order is placed, we arrange shipping either by sea or through international express carriers like DHL, FedEx, TNT, and UPS, ensuring the utmost safety for your goods. Additionally, we purchase insurance to further safeguard your order during transit.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Post-shipping, we will provide you with the Bill of Lading or tracking number, enabling you to monitor your shipment online in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can visit your location to install the machine and provide hands-on training. Additionally, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support to ensure you can operate the machine efficiently.
Q: What is your Warranty Policy?
A: Our products come with a 1-year warranty. Should any electronic parts fail within this period, we will send replacement parts free of charge and assist you with the replacement process. After the warranty period, we continue to offer free technical support, although replacement parts are no longer free. We are committed to providing lifelong after-sales service. In addition to our high-quality printers, we offer spare parts and a wide range of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as other related advertising field products. Our emphasis on quality ensures that our products meet high production standards at an affordable price.
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