| Customization: | Available |
|---|---|
| After-sales Service: | Online Service |
| Warranty: | 1 Year |
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Guangzhou Baicheng Digital Equipment Co., Ltd, established in the picturesque and conveniently located Panyu District of Guangzhou City, is a beacon in the digital inkjet printer industry. With extensive expertise and a wealth of experience, we specialize in a diverse range of cutting-edge printing solutions. Our flagship products include the versatile UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as the dynamic DTF and DTG printers. Our contributions have significantly advanced global printing standards.
To ascend to the pinnacle of the international printing industry, we have meticulously assembled a team of top-tier talents and integrated revolutionary technology. Our machines boast aesthetic designs by a renowned Japanese team and cutting-edge functionalities developed by South Korea's elite R&D experts. We partner with the leading domestic board card manufacturers to ensure unparalleled stability and vibrancy in our printers. Our mission is to facilitate seamless and stable production for our clients. We are dedicated to delivering world-class products, unparalleled solutions, and exceptional after-sales service. Our corporate ethos centers on innovation through stability, development through efficiency, and a steadfast commitment to resolving our customers' challenges. We aim to lead the printing industry trends and establish new benchmarks.
Furthermore, our relentless pursuit of excellence drives us to innovate continually, developing new products tailored to diverse needs. We utilize state-of-the-art marble platforms and infrared inspection equipment to enforce stringent quality controls. Guided by the principle of mutual benefit, we have earned a stellar reputation for our professional services, superior products, and competitive pricing. We cordially invite customers, both domestic and international, to join us in achieving shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name for nearly 20 years, providing top-tier sales and after-sales services. We proudly offer a range of products including UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With over 3000 satisfied customers spanning 124 countries, we are also recognized as a Gold Supplier on Made In China, underscoring our commitment to quality and reliability.
Q: How to pay? Can I use credit card?
A: Yes, you can. We accept a variety of payment methods to ensure your convenience. You can use Ali Trade Assurance, credit cards (via Ali Trade Assurance), bank transfers, Telegraphic Transfers (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: We ensure prompt delivery, arranging shipment within 5 to 7 working days after receiving your deposit or full payment. Shipping times vary: about 3 to 5 days by air, and 7 to 40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be shipped safely via sea or international express delivery services like DHL, FedEx, TNT, and UPS. We prioritize the security of your goods and purchase insurance as an added guarantee. Rest assured, your order is in safe hands.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipping, we provide you with the Bill of Lading or tracking number. This allows you to track your shipment online in real-time through your phone or computer, keeping you informed every step of the way.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our skilled English-speaking engineers can visit your location to install the machine and provide training. Alternatively, you can visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support. Our extensive experience ensures your machine operates seamlessly.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty covering electronic parts. If any issues arise within this period, we supply replacement parts for free and assist with installation. Beyond the warranty period, we continue to provide free technical support, though parts will be charged. Our lifelong after-sales service ensures your product's longevity. We emphasize quality, producing high-standard products at affordable prices. Additionally, we supply spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related products for the advertising field.
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