Experience the advanced trolley ink stack with automatic lifting capabilities. This innovative design ensures effective protection for the print head. Utilizing a siphon ink supply system, it guarantees smooth and uninterrupted ink flow, enabling seamless printing without ink shortages.
Our premium-quality rubber rollers are engineered to prevent static electricity, eliminating issues with ink dispersal. This ensures that print sizes are consistently accurate, maintaining precision over extended periods. Enjoy fast, smooth feeding, with paper that stays flat and true without deviation or warping.
Guangzhou Baicheng Digital Equipment Co., Ltd., established in the picturesque and strategically convenient Panyu District of Guangzhou City, is a luminary in the world of digital inkjet printing. Specializing in cutting-edge digital inkjet printers, we boast a wealth of industry experience. Our product portfolio features UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have significantly contributed to the global advancement of printing technology.
To match the pinnacle of international standards and reshape the benchmarks in the printing industry, we have infused our team with a plethora of talent and state-of-the-art technology. Our machine aesthetics are crafted by a renowned Japanese design team, while Korea's top R&D experts drive our innovation. We collaborate with leading domestic board card companies to produce the most stable and vibrant printing equipment. Ensuring the seamless production of our clients is our foremost priority. We pledge to deliver world-class products, unparalleled solutions, and superior after-sales service. Our corporate ethos encompasses: Innovation through stability, growth through efficiency, problem-solving as a commitment to our customers, and spearheading printing trends to set new industry standards.
In addition, we are zealously dedicated to innovating new products to cater to diverse needs. Our company is equipped with a marble platform and advanced infrared inspection tools to ensure stringent quality control. Embracing the principle of mutual benefits, we have earned a sterling reputation among our clientele for our professional services, premium-quality products, and competitive pricing. We extend a warm welcome to customers, both domestic and international, to join us in achieving shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. is a beacon of reliability in the digital printing industry. With nearly two decades of unwavering dedication, we have served over 3000 delighted customers across 124 countries. Our extensive product line includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use a credit card?
A: We offer versatile payment options tailored to your convenience, including Ali Trade Assurance, credit cards (via Ali Trade Assurance), bank transfers, Telegraphic Transfers (T/T), Western Union, and MoneyGram. Whatever method you choose, your transaction is secure and streamlined.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we expedite delivery within 5 to 7 working days. Shipping durations vary: expect 3 to 5 days by air or 7 to 40 days by sea depending on your location. Rest assured, we prioritize timely and efficient delivery.
Q: How to receive my order? Is it safe during shipping?
A: We handle your orders with utmost care, arranging shipping via sea or trusted international couriers like DHL, FedEx, TNT, and UPS. Our shipping process ensures your goods' safety. Additionally, we purchase insurance for added security, giving you peace of mind.
Q: How can I get the tracking number of the shipment? And how to contact the carrier (express delivery company)?
A: After dispatching your items, we'll promptly send you the Bill of Lading or tracking number. You can effortlessly track your shipment online from your phone or computer, ensuring you stay updated every step of the way.
Q: How about the machine installation if I don't know how to install it?
A: We provide comprehensive installation support tailored to your needs. An expert English-speaking engineer can visit your location to install the machine and offer personalized training. Alternatively, you're welcome to visit our factory for free hands-on training. We also provide detailed manuals, instructional videos, and online support to ensure you operate the machine with confidence. Our extensive experience guarantees a smooth installation process.
Q: What is the Warranty Policy?
A: Our 1-year warranty ensures peace of mind. Should any electronic parts encounter issues within this period, we will promptly send replacement parts at no cost and guide you through the replacement process. Post-warranty, you will continue to receive technical support for free, though replacement parts will be at a cost. We are committed to lifelong after-sales service. Prioritizing high quality and stringent production standards, we also offer a range of spare parts and inks (Eco Solvent, Solvent, UV, Pigment, Sublimation) along with other products for the advertising field, ensuring you have everything you need.
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