Located in the scenic Panyu District of Guangzhou City, Guangzhou Baicheng Digital Equipment Co., Ltd. boasts a favorable setting with excellent transportation access. Since our establishment, we have dedicated ourselves to becoming specialists in digital inkjet printers, amassing significant industry experience. Our diverse product line includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions to the global printing industry are both notable and enduring.
To achieve international excellence and set new benchmarks in the printing industry, we have onboarded a plethora of talents and cutting-edge technologies. Our machine designs are the brainchild of an esteemed Japanese team, while our top-notch R&D is spearheaded by Korea's finest. Utilizing the top domestic board card technologies, we commit to producing the most stable and vibrant printing equipment, ensuring seamless production for our clients. We pledge to deliver world-class products, premium solutions, and exceptional after-sales service. Our corporate ethos revolves around: Stability through innovation, efficiency-driven development, and a steadfast duty to resolve customer issues. We aim to lead printing trends and constantly redefine industry standards.
Additionally, we are devoted to the continuous development of new products to meet diverse requirements. Our stringent quality control is upheld through advanced marble platforms and infrared inspection equipment. Adhering to a business principle of mutual benefit, we've earned a sterling reputation among our clientele for our professional services, high-quality products, and competitive pricing. We warmly invite customers both domestically and internationally to collaborate with us for mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly 20 years of industry excellence, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use credit card?
A: We offer flexible payment methods including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the option most convenient for you.
Q: How long can I receive the goods?
A: Delivery is arranged swiftly within 5 to 7 working days post-receipt of deposit or full payment. Shipping duration varies: approximately 3 to 5 days by air, and 7 to 40 days by sea depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: We ensure the secure shipment of your order either by sea or via international express delivery services like DHL, FedEx, TNT, and UPS. For added peace of mind, we include insurance coverage as a standard practice.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. You can conveniently track the shipment's progress online using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. An English-speaking engineer can visit your country to install the machine and provide in-person training. Alternatively, you can visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support. Our extensive experience ensures a smooth installation process.
Q: What is your Warranty Policy?
A: We provide a 1-year warranty. During this period, if any electronic parts fail, we will ship replacement parts free of charge and assist with the installation. Beyond the warranty, we continue to offer free technical support, although replacement parts will be chargeable. Committed to lifelong service, we also supply spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, and other related products to meet all your advertising needs.
){kind=link}