Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Renowned for our specialization in cutting-edge digital inkjet printers, we bring a wealth of industry experience to the table. Our impressive product lineup features advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Through our innovative contributions, we have significantly reshaped the global printing industry.
Striving for unmatched excellence and setting new benchmarks in the printing industry, we have gathered a team of elite talents and adopted state-of-the-art technologies. Our machines benefit from designs by a distinguished Japanese team, groundbreaking research and development from Korea's finest, and leading domestic board card technology. This ensures our printing equipment offers unparalleled stability and vibrancy. We are committed to guaranteeing our customers' production stability. We pledge to deliver world-class products, superior solutions, and exceptional after-sales service. Our corporate production philosophy is: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we enforce stringent quality control protocols. Our business principle of mutual benefits has earned us an outstanding reputation for professional services, superior products, and competitive pricing. We warmly invite customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, with nearly two decades of industry expertise, provides exceptional sales and after-sales services. Our specialty lies in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. We have proudly served over 3000 customers across 124 countries, establishing a reputation for reliability and excellence.
Q: How to pay? Can I use a credit card?
A: We provide a variety of payment options tailored to your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the method that best suits your needs.
Q: How long can I receive the goods?
A: Experience swift delivery with our efficient shipping process! We dispatch orders within 5-7 working days post-payment. Air shipments typically arrive in 3-5 days, while sea shipments may take 7-40 days, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be delivered securely via sea or international express delivery services like DHL, FedEx, TNT, and UPS. We take extra precautions by insuring your shipment, ensuring a safe and dependable delivery every time.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we provide you with the Bill of Lading or tracking number. Effortlessly track your shipment online at any time using your phone or computer to stay updated on its status.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support to ensure a seamless setup experience. Our English-speaking engineers are available to visit your country for installation and training. Alternatively, you are welcome to visit our factory for complimentary training. Additionally, we provide detailed manuals, video tutorials, and online support to help you operate the machine with confidence.
Q: What is your Warranty Policy?
A: We stand by the quality of our products with a 1-year warranty. During this period, we offer complimentary replacement of any faulty electronic parts and assist with installation. Beyond the warranty period, we continue to offer free technical support, although replacement parts will be charged. Our commitment to quality ensures lifelong after-sales service. We also supply spare parts and a variety of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as other advertising materials.
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