Located in the enchanting Panyu District of Guangzhou City, Guangzhou Baicheng Digital Equipment Co., Ltd. stands out for its exceptional convenience and charming surroundings. As a leader in digital inkjet printing solutions, our expertise shines through our extensive portfolio, including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and the advanced DTF and DTG printers. Our unwavering commitment has propelled significant advancements in global printing technology.
To achieve unparalleled international standards and reshape industry benchmarks, we have amalgamated elite talent with pioneering technology. Our machine designs are the masterpieces of a distinguished Japanese design team, while top Korean experts drive our R&D endeavors. Partnering with leading domestic board card manufacturers, we strive to produce the most reliable and vibrant printing equipment, ensuring flawless operations for our clientele. We promise to deliver world-class products, innovative solutions, and exceptional after-sales support. Our corporate ethos is rooted in constant innovation and operational efficiency, with a service philosophy focused on addressing customer needs and a development philosophy dedicated to leading industry trends and establishing new milestones.
We are actively innovating to meet diverse market demands, employing a marble platform and state-of-the-art infrared inspection equipment to ensure unparalleled product quality. Adhering to the principle of mutual benefits, we have cultivated a remarkable reputation among our customers with professional services, superior products, and competitive pricing. We extend a warm invitation to both domestic and international clients to partner with us in a journey towards shared success.
Q: I'm not familiar with your company. How can I trust you?
A: At Guangzhou Baicheng Digital Equipment Co., Ltd, we take immense pride in our unmatched sales and after-sales services. For almost 20 years, we have been a beacon of excellence, offering premier UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our stellar reputation spans 124 countries, with an impressive customer base of over 3000 satisfied clients worldwide.
Q: What are the payment options? Can I use a credit card?
A: We provide a plethora of payment options for your convenience: Ali Trade Assurance, credit card payments (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T) payments, Western Union, and Money Gram. Choose the method that best suits you.
Q: How soon can I expect to receive my order?
A: Upon receiving your deposit or full payment, we expedite delivery within 5 to 7 working days. Shipping generally takes 3 to 5 days by air and ranges from 7 to 40 days by sea, depending on your destination.
Q: What is the process of receiving my order? Is shipping safe?
A: After you place an order with us, we diligently organize shipping either via sea or international express services such as DHL, FedEx, TNT, and UPS. Rest assured, your goods will be handled with the utmost care. For added security, we purchase insurance for your shipment.
Q: How can I obtain the tracking number for my shipment? How do I contact the carrier?
A: Once your items are shipped, we promptly provide you with the Bill of Lading or a tracking number. You can then track your shipment in real-time online using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer extensive support for machine installation. Our expert engineers, fluent in English, are available to travel to your country for installation and training. Alternatively, you can visit our factory for complimentary training. We also provide detailed installation manuals, instructional videos, and online support to ensure you can operate the machine with ease.
Q: What is your Warranty Policy?
A: We offer a comprehensive 1-year warranty on our products. If any electronic parts fail within this period, we will supply replacement parts at no cost and assist with their installation. Even after the warranty expires, we continue to offer free technical support. While replacement parts will incur a cost post-warranty, we guarantee lifelong after-sales service. Our unwavering commitment to quality includes high production standards and affordable pricing. Additionally, we supply spare parts and various inks including Eco Solvent, solvent, UV, pigment, and sublimation inks, alongside other advertising-related products.
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