Guangzhou Baicheng Digital Equipment Co., Ltd., strategically situated in the picturesque Panyu District of Guangzhou City, is a beacon of innovation and excellence in the digital inkjet printing landscape. With seamless accessibility and an enviable locale, we are dedicated specialists in the realm of digital inkjet printers. Boasting extensive experience within the industry, our impressive portfolio includes UV flatbed printers, UV roll-to-roll machines, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions have been pivotal in advancing global printing technologies.
Striving to ascend to the pinnacle of international standards and redefine industry benchmarks, we have strategically assembled an elite team of talents and integrated cutting-edge technologies. Our machine's sleek design is the brainchild of a renowned Japanese design team, while Korea's top-tier research and development experts have propelled our innovation. Utilizing components from leading domestic board card companies ensures our printing equipment is unmatched in stability and vibrancy. We are unwavering in our commitment to underpin our customers' seamless production with top-tier solutions and exceptional after-sales service. Our corporate ethos is rooted in pioneering innovation through stability and driving development through efficiency. We uphold a service philosophy centered around resolutely addressing our customers' challenges. Our development philosophy is to steer the printing industry's future and set novel standards.
In our relentless pursuit of innovation, we are rigorously developing new products to cater to diverse requirements. Our state-of-the-art marble platforms and advanced infrared inspection systems ensure uncompromising product quality. Guided by the principle of mutual benefits, we have earned an impeccable reputation among our clientele, owing to our professional services, superior quality products, and competitive pricing. We extend a warm invitation to customers globally to join us in forging a path to collective success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted provider of advanced printing solutions for nearly 20 years. With a stellar track record of sales and after-sales services, we have catered to over 3000 satisfied customers across 124 countries. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use a credit card?
A: You can choose from various secure payment methods including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Once we receive your deposit or full payment, we will arrange delivery within 5-7 working days. Shipping typically takes 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing an order, we will handle the shipping via sea or trusted international express services like DHL, FedEx, TNT, and UPS, ensuring the safety of your goods. Moreover, we purchase insurance to further safeguard your shipment.
Q: How can I get the tracking number of the shipment? And how to contact the carrier (express delivery company)?
A: After dispatching your items, we will provide you with the Bill of Lading or tracking number. You can then monitor the shipment online through your phone or computer, keeping you updated every minute.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can travel to your location for in-person installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online support. Our extensive experience ensures a smooth installation process.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty. If any electronic parts malfunction within this period, we will send replacement parts for free and assist with the installation. Post-warranty, we continue to provide free technical support, though replacement parts will incur a cost. Our commitment to quality and affordable pricing ensures you receive lifelong after-sales service. We also supply spare parts and various inks such as Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with printing materials and other advertising field-related products.
){kind=link}