Guangzhou Baicheng Digital Equipment Co., Ltd., nestled in the picturesque Panyu District of Guangzhou City, is a beacon of innovation in the digital inkjet printing realm. Our prime location offers easy access to transportation and is surrounded by a stunning environment. With a wealth of experience in the inkjet printing industry, we specialize in producing cutting-edge digital inkjet printers. Our versatile product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We take pride in our significant contributions to the global printing industry's advancement.
To achieve world-class standards and set new benchmarks in the printing industry, we have assembled a stellar team of talent and adopted groundbreaking technology. Our machines feature designs created by an esteemed Japanese team, while our research and development are spearheaded by Korea's finest experts. Utilizing top-tier domestic board card companies, we are committed to producing the most stable and vibrant printing equipment to ensure our customers' seamless production. We promise world-class products, top-tier solutions, and exceptional after-sales service. Our corporate philosophies are: Production - Innovation through stability and development through efficiency. Service - It is our responsibility to resolve customer issues. Development - Leading printing trends and setting new industry standards.
In addition, we are relentlessly innovating to develop new products that cater to diverse needs. Our company features a marble platform and state-of-the-art infrared inspection equipment to rigorously ensure product quality. Upholding the principle of mutual benefits, we have earned a sterling reputation among our clientele through our professional services, premium quality products, and competitive pricing. We cordially invite domestic and international customers to join us in a partnership for mutual success.
Q: I don't know your company very well. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd stands out with unparalleled sales and after-sales services. For nearly 20 years, we've specialized in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a global customer base spanning more than 124 countries and over 3000 satisfied clients, our reputation is sterling.
Q: What payment methods are available? Can I use a credit card?
A: You can choose from a variety of payment methods including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How quickly can I receive my order?
A: After receiving your deposit or full payment, we ship your order within 5-7 working days. Delivery times are approximately 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q: What measures are taken to ensure my order's safety during shipping?
A: Your order will be shipped either by sea or international express services like DHL, FedEx, TNT, and UPS. We prioritize the safety of your goods and purchase insurance to guarantee your order's security.
Q: How can I track my shipment and contact the carrier?
A: Once your items are shipped, we provide the Bill of Lading or tracking number. You can easily track your shipment online using your phone or computer.
Q: I am not familiar with machine installation. How can I get assistance?
A: We can dispatch an English-speaking engineer to your country for on-site installation and training. Alternatively, you are welcome to visit our factory for free training. We also offer comprehensive installation manuals, instructional videos, and online support.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. During this period, if any electronic parts encounter issues, we will send you replacement parts free of charge and assist in their installation. Post-warranty, we continue to provide free technical support, though replacement parts will be charged. Our commitment to quality is unwavering, and we maintain high production standards while offering affordable prices. Additionally, we supply spare parts and various inks (Eco Solvent, solvent, UV, pigment, sublimation), along with printing materials and related products in the advertising field.
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