Guangzhou Baicheng Digital Equipment Co., Ltd. stands proudly at the forefront of the digital printing industry, excelling in the research, production, sales, and service of state-of-the-art digital printing equipment. Our revolutionary small-size UV flatbed printer is ingeniously crafted to meet a diverse spectrum of applications, such as bags & cases printing, leather printing, custom gift processing, electronics products printing, toy printing, decorative process printing, and direct printing on hardware and plastic. This multifaceted machine has elevated global printing standards to new heights. To reach the pinnacle of international excellence and set avant-garde industry benchmarks, we have curated an elite team of top talents and seamlessly integrated cutting-edge technologies. The printer's elegant design is the brainchild of an illustrious Japanese design team, while Korea's foremost R&D experts enhance its ultra-modern functionality. Leveraging advanced domestic board card technology, we are dedicated to providing the most stable and vivid printing solutions, ensuring flawless and reliable production for our esteemed clients. Our mission is to deliver world-class products, superior solutions, and unparalleled after-sales service. Corporate Production Philosophy: Innovate with stability, grow with efficiency. Corporate Service Philosophy: Solving customer issues is our utmost priority. Corporate Development Philosophy: Pioneer the printing industry trends and set new standards.
Q: I don't know your company well; how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a beacon of trust and reliability in the industry for nearly two decades. We excel in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our stellar reputation is backed by a global presence in over 124 countries and a loyal clientele of more than 3000 satisfied customers. As a Gold Supplier on Alibaba, our commitment to quality and customer satisfaction is steadfast.
Q: How do I make a payment? Can I use a credit card?
A: We accommodate a range of payment methods tailored for your convenience. These include Ali Trade Assurance payments, credit card transactions (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram. Each option ensures a smooth and secure transaction process, providing you with peace of mind.
Q: How long will it take to receive my goods?
A: Once your payment is confirmed, we initiate delivery within 5-7 working days. Shipping times depend on the method: air freight typically takes 3-5 days, while sea freight ranges from 7-40 days, based on your location. We are committed to ensuring timely and efficient delivery.
Q: How will I receive my order? Is it safe during shipping?
A: We manage shipping through reliable sea freight or international couriers like DHL, FedEx, TNT, and UPS. We prioritize the safety of your goods and include insurance to guarantee the security of your order from dispatch to delivery.
Q: How can I get the tracking number for my shipment? How do I contact the carrier?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. This allows you to monitor your shipment in real-time via phone or computer, ensuring you stay updated throughout the delivery process.
Q: What if I don't know how to install the machine?
A: We provide extensive installation support. An English-speaking engineer can be dispatched to your location for on-site installation and training. Alternatively, you can visit our factory for free training. We also supply detailed installation manuals, instructional videos, and offer online support to ensure you can operate the machine with ease.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty on our products. During this period, if any electronic parts fail, we will send you replacement parts free of charge and guide you through the replacement process. After the warranty period, we continue to offer free technical support. While replacement parts are no longer free, our commitment to lifelong after-sales service remains. We emphasize quality over cost, maintaining high production standards while keeping prices affordable. Additionally, we supply spare parts and various types of ink (Eco Solvent, Solvent, UV, Pigment, Sublimation) along with other related advertising materials.
){kind=link}