Guangzhou Baicheng Digital Equipment Co., Ltd was established in the picturesque Panyu District of Guangzhou City, where convenient transportation meets a beautiful environment. Specializing in state-of-the-art digital inkjet printers, our company boasts a wealth of experience in the inkjet printing industry. Our flagship products encompass UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made an indelible contribution to the advancement of global printing technology.
To ascend to the pinnacle of international standards and redefine the printing industry, we have assembled a cadre of top-tier talents and cutting-edge technology. The machine's aesthetic design is the brainchild of a distinguished Japanese design team, while Korea's preeminent research and development experts have refined its functionality. We employ leading domestic board card companies to ensure unmatched stability and vibrant color output. Our mission is to guarantee the seamless production of our customers. We are dedicated to offering world-class products, unparalleled solutions, and exceptional after-sales service. Corporate production philosophy: Innovation rooted in stability, with development driven by efficiency. Corporate service philosophy: Resolving customer issues is our prime responsibility. Corporate development philosophy: Leading printing trends and setting new industry standards.
Additionally, we are fervently committed to innovating new products that cater to diverse requirements. Our company utilizes marble platforms and infrared inspection equipment to enforce stringent quality control. Embracing the principle of mutual benefits, we have earned a solid reputation among our clients through professional services, superior products, and competitive pricing. We extend a warm invitation to customers both domestic and international to collaborate with us for shared success.
Q: I'm not familiar with your company. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd boasts nearly 20 years in the industry, offering extensive sales and after-sales services. Our product range includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: What are the payment options? Can I use a credit card?
A: You can choose from various payment methods including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long will it take to receive my order?
A: After receiving your deposit or full payment, we will initiate delivery within 5-7 working days. Air shipments typically take 3 to 5 days, while sea shipments range from 7 to 40 days, depending on the destination country.
Q: Is my order safe during shipping? How will I receive it?
A: We ensure safe shipping by arranging delivery through sea or international express services like DHL, FedEx, TNT, and UPS. Additionally, we purchase insurance for your order for added protection.
Q: How can I get the tracking number for my shipment? How do I contact the carrier?
A: After your shipment is dispatched, we will provide you with the Bill of Lading or tracking number. You can monitor your shipment online in real-time using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer multiple installation solutions. An English-speaking engineer can be sent to your location for on-site installation and training. Alternatively, you can visit our factory for free training. We also provide detailed installation manuals, video tutorials, and online support. Our extensive experience ensures smooth installation.
Q: What is your warranty policy?
A: We offer a 1-year warranty. During this period, any electronic part issues will be resolved with free replacement parts and support. After the warranty period, we continue to offer free technical support, although replacement parts will be charged. We are committed to lifelong after-sales service. We provide high-quality products at affordable prices, adhering to rigorous production standards. Additionally, we supply spare parts, various inks (Eco Solvent, solvent, UV, Pigment, Sublimation), printing materials, and other related products for the advertising industry.
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