Guangzhou Baicheng Digital Equipment Co., Ltd. was established in the picturesque Panyu District of Guangzhou City, where we benefit from convenient transportation and a beautiful environment. Specializing in digital inkjet printers, our company boasts extensive experience in the inkjet printing industry. Our main product offerings include UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We are proud to have made significant, indelible contributions to the advancement of global printing technology.
To achieve international excellence and set new benchmarks in the printing industry, we have recruited a wealth of talent and integrated cutting-edge technology. Our machine designs come from a distinguished Japanese design team, with top-tier R&D expertise from Korea, and leverage leading domestic board card companies. Our commitment is to produce the most stable and colorful printing equipment to ensure our customers' seamless production. Our company pledges to offer world-class products, top-notch solutions, and unparalleled after-sales service. Corporate Production Philosophy: Innovation through stability and progress through efficiency. Corporate Service Philosophy: Solving customer problems is our obligation. Corporate Development Philosophy: Leading printing trends and establishing new industry standards.
Moreover, we are dedicated to developing new products to cater to various requirements. Our company employs a marble platform and infrared inspection equipment to rigorously control product quality. Adhering to the principle of mutual benefits, we have earned a reliable reputation among our clientele for our professional services, superior products, and competitive pricing. We wholeheartedly welcome customers from both domestic and international markets to collaborate with us for mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, a company with nearly 20 years in the industry, offers unparalleled sales and after-sales services globally. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, servicing over 3000 clients across 124 nations.
Q: How to pay? Can I use credit card?
A: We accept various payment methods for your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Post receipt of your deposit or full payment, we will dispatch your order within 5 to 7 working days. Shipping typically takes 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing an order, we will handle the shipping through reputable sea freight or international carriers like DHL, FedEx, TNT, and UPS, ensuring the safety of your goods. Additionally, we insure all orders for added security.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we'll provide you with the Bill of Lading or tracking number. You can monitor the delivery status in real-time on your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our skilled English-speaking engineers can travel to your location for on-site installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online assistance, ensuring you can operate the machine smoothly.
Q: What is Warranty Policy?
A: We offer a 1-year warranty. Within this period, if any electronic parts malfunction, we will send you replacement parts free of charge and assist with the replacement. After the warranty, we continue to offer free technical support, though replacement parts will incur a cost. We commit to lifelong after-sales service for our printers. Our products are of the highest quality, meeting stringent production standards while remaining affordable. Additionally, we supply spare parts and various inks, including Eco Solvent, solvent, UV, pigment, and sublimation inks, along with other advertising-related materials.
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