Guangzhou Baicheng Digital Equipment Co., Ltd., founded in the picturesque Panyu District of Guangzhou City, stands as a beacon of excellence in the digital inkjet printing industry. Boasting a strategic location with seamless transportation, our company specializes in a broad spectrum of digital inkjet solutions. With a wealth of experience, we offer a comprehensive range of products including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions have left an indelible mark on the global printing landscape.
To ascend to the pinnacle of the international printing industry, we have assembled an elite team and integrated cutting-edge technology. Our machine designs are conceived by a renowned Japanese design team, developed by Korea's top-tier R&D experts, and incorporate leading domestic board card technologies. Our unwavering commitment is to produce the most stable and vibrant printing equipment, ensuring uninterrupted and superior production for our customers. We pledge to deliver world-class products, top-tier solutions, and unmatched after-sales service. Our corporate ethos revolves around: Innovation within stability, development through efficiency, and a steadfast duty to resolve customer issues. We aim to lead the printing trends and set new industry benchmarks.
Moreover, we are relentlessly pursuing innovation, developing new products to cater to diverse market needs. Our company employs a marble platform and advanced infrared inspection equipment to uphold the highest standards of quality control. Embracing the business principle of mutual benefits, we have earned a stellar reputation among our clientele for our professional services, superior products, and competitive prices. We extend a warm invitation to customers, both domestic and international, to join us in collaborative ventures for shared success.
Q: I am not familiar with your company. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for almost 20 years, offering comprehensive sales and after-sales services. Our extensive range includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: What are the payment methods? Can I use a credit card?
A: You can make payments through various methods: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long will it take to receive the goods?
A: We arrange delivery within 5-7 working days after receiving your deposit or full payment. Shipping takes approximately 3-5 days by air and 7-40 days by sea, varying by destination.
Q: How will I receive my order? Is it safe during shipping?
A: Upon order placement, we manage shipping via sea or international express delivery services like DHL, FedEx, TNT, and UPS, ensuring your goods' safety. We also purchase insurance to guarantee your order's security.
Q: How can I get the tracking number for my shipment? How do I contact the carrier?
A: After shipping your items, we send you the Bill of Lading or tracking number. You can monitor your shipment online via phone or computer at any time.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support. Our English-speaking engineers can visit your country to install the machine and provide training. You are also welcome to visit our factory for free training. Additionally, we provide installation manuals, videos, and online support. Our extensive experience ensures you can operate the machine seamlessly.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. If any electronic parts malfunction within this period, we replace them for free and assist with installation. Post-warranty, we continue to offer free technical support, though replacement parts will incur a cost. We are committed to lifelong after-sales service as long as you use our printer. Quality is our priority, and we maintain high production standards to offer you top-notch products at affordable prices. We also supply spare parts, Eco Solvent ink, solvent ink, UV ink, Pigment ink, Sublimation ink, printing materials, and other advertising field-related products.
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