Guangzhou Baicheng Digital Equipment Co., Ltd was established and is strategically located in the picturesque Panyu District of Guangzhou City. With seamless transportation access and a stunning environment, we specialize in state-of-the-art digital inkjet printers. Boasting extensive experience in the inkjet printing industry, our product lineup features UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and innovative DTF and DTG printers. Our unwavering dedication has made a lasting contribution to the advancement of global printing technology.
To achieve international excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and integrated cutting-edge technology. Our machines' designs are crafted by a distinguished Japanese design team, while Korea's elite R&D team ensures the highest standards of innovation. Utilizing leading domestic board card technology, we are committed to producing the most dependable and vibrant printing equipment, ensuring the seamless operation of our customers' production lines. We pledge to deliver world-class products, top-tier solutions, and exceptional after-sales service. Our corporate philosophies are as follows: Production Philosophy: Innovate within stability and grow through efficiency. Service Philosophy: Solving customer issues is our foremost responsibility. Development Philosophy: Lead the printing industry and set new standards.
Furthermore, we are dedicated to developing new products to cater to diverse needs. Our company utilizes advanced marble platforms and infrared inspection equipment to rigorously control product quality. Upholding the principle of mutual benefits, we have earned a stellar reputation among our clients for our professional services, high-quality products, and competitive pricing. We cordially invite customers from both domestic and international markets to join us in achieving mutual success.
Q: I am not familiar with your company. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been dedicated to providing exceptional sales and after-sales services for nearly 20 years. Specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we proudly serve over 3,000 customers in more than 124 countries worldwide.
Q: What payment methods are available? Can I use a credit card?
A: We offer multiple payment methods for your convenience: Ali Trade Assurance, credit cards (via Ali Trade Assurance), bank transfers, Telegraphic Transfers (T/T), Western Union, and Money Gram.
Q: How long does it take to receive my order?
A: Once we receive your deposit or full payment, we will arrange delivery within 5 to 7 working days. The shipping time varies: approximately 3 to 5 days by air, and 7 to 40 days by sea, depending on the destination country.
Q: How will my order be shipped? Is it safe?
A: Your order will be shipped via sea or international express delivery services such as DHL, FedEx, TNT, and UPS, ensuring the safety of your goods. Additionally, we will purchase insurance to guarantee your order's security.
Q: How will I receive the tracking number for my shipment? How can I contact the carrier?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can track your shipment online at any time using your phone or computer.
Q: How can I install the machine if I am unfamiliar with the process?
A: We offer comprehensive support for machine installation. Our experienced engineers, fluent in English, can travel to your country for in-person installation and training. Additionally, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support to ensure you can operate the machine effortlessly.
Q: What is your Warranty Policy?
A: We provide a 1-year warranty. During this period, if any electronic parts malfunction, we will send replacement parts free of charge and assist you in making the necessary changes. After the warranty expires, while the replacement parts are no longer free, we will continue to offer free technical support. We ensure lifelong after-sales service as long as you use our printer. Quality is our top priority, and we uphold high production standards to deliver high-quality products at affordable prices. We also supply spare parts and various inks, including Eco Solvent, solvent, UV, pigment, sublimation inks, as well as printing materials and other related products in the advertising field.
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