Guangzhou Baicheng Digital Equipment Co., Ltd, established in the picturesque Panyu District of Guangzhou City, benefits from a strategic location with excellent transportation links. Specializing in digital inkjet printers, our company boasts extensive expertise in the inkjet printing industry. Our diverse array of top-tier products includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF printers, and DTG printers. We have made an indelible mark on the global printing landscape through our innovative contributions.
To ascend to the pinnacle of international standards and redefine the printing industry, we have assembled a world-class team of professionals and integrated cutting-edge technology. The machine's aesthetic appeal is crafted by a distinguished Japanese design team, while Korea's premier R&D experts and leading domestic board card companies ensure unparalleled performance. Our commitment is to deliver the most stable and vibrant printing equipment, ensuring uninterrupted and flawless production for our clients. We pledge to offer world-class products, top-tier solutions, and exceptional after-sales service. Our production philosophy centers on 'Innovation within Stability and Development through Efficiency,' while our service ethos emphasizes that 'Solving Customer Problems is Our Duty.' Our development vision is to 'Lead Printing Trends and Set New Industry Standards.'
Furthermore, we are dedicated to innovation and actively develop new products to meet diverse customer needs. Equipped with a marble platform and advanced infrared inspection systems, we strictly uphold the highest quality standards. By adhering to the principle of mutual benefits, we have garnered a stellar reputation among our clientele, thanks to our professional services, superior products, and competitive pricing. We warmly invite customers from across the globe to collaborate with us for shared success and prosperity.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd stands as a beacon of reliability and experience. With nearly two decades in the industry, serving over 3000 customers across 124 countries, our portfolio includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use a credit card?
A: We offer multiple payment methods for your convenience: Ali Trade Assurance, credit card payments via Ali Trade Assurance, bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the one that suits you best.
Q: How long will it take to receive the goods?
A: Once we receive your deposit or full payment, we will dispatch your order within 5-7 working days. Depending on your location, air shipping takes approximately 3-5 days, while sea shipping can range from 7 to 40 days.
Q: How will my order be shipped? Is it safe during shipping?
A: Upon confirming your order, we arrange secure shipping via sea or international express couriers such as DHL, FedEx, TNT, and UPS. To ensure the utmost safety, we also purchase insurance for your shipment, safeguarding your investment.
Q: How can I get the shipment tracking number? How do I contact the carrier?
A: After dispatching your items, we will provide you with the Bill of Lading or tracking number. This allows you to monitor your shipment's status online through your phone or computer, keeping you informed every step of the way.
Q: How do I install the machine if I don't know how?
A: We offer comprehensive installation support. An English-speaking engineer can be dispatched to your location for hands-on installation and training. Alternatively, you can visit our factory for free training. We also provide detailed installation manuals, videos, and online assistance, ensuring you're never alone in the process.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty on all electronic parts. Should any issues arise within this period, we will send replacement parts free of charge and guide you through the process. Post-warranty, we continue to offer free technical support, though replacement parts will be chargeable. Our commitment to quality ensures that even affordable products meet high production standards. Additionally, we supply spare parts and various inks (Eco Solvent, solvent, UV, Pigment, Sublimation) and other materials for the advertising sector. Your satisfaction and support are our priority for the lifetime of our products.
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