Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, boasts both convenient transportation and a stunning environment. As specialists in digital inkjet printers, we are industry leaders with extensive expertise. Our impressive product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We are proud to have made monumental contributions to the advancement of global printing technology.
Striving for international excellence and setting new industry standards, we have amassed a team of highly skilled professionals and cutting-edge technology. Our machines' aesthetics are crafted by an acclaimed Japanese design team, our R&D spearheaded by Korea's elite, and we integrate top-tier domestic board card companies to ensure unparalleled stability and vibrancy in our printing equipment. We guarantee our customers' seamless production with our world-class products, premier solutions, and exceptional after-sales service. Our corporate ethos encompasses: Production Philosophy - Innovate within stability, develop with efficiency. Service Philosophy - Resolving customer issues is our mission. Development Philosophy - Leading the printing trend and setting new benchmarks for the industry.
Moreover, we are dedicated to innovating and developing new products to cater to diverse needs. Our company is equipped with a marble platform and infrared inspection equipment to ensure rigorous quality control. Upholding the business principle of mutual benefits, we have garnered a stellar reputation for our professional services, superior products, and competitive pricing. We cordially invite customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. is a beacon of trust, with nearly two decades of excellence in sales and after-sales service. We are pioneers in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, earning the loyalty of over 3000 clients across 124 countries. Our impeccable reputation is further solidified by our status as a Gold Supplier on Alibaba.
Q: How to pay? Can I use credit card?
A: We provide a variety of payment methods for your ease. Payments can be made through Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we promptly arrange delivery within 5 to 7 working days. Shipping duration varies: air shipments take 3 to 5 days, while sea shipments range from 7 to 40 days, depending on the destination.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be shipped safely via sea or international express services such as DHL, FedEx, TNT, and UPS. To ensure maximum security, we also purchase insurance for all shipments.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. You can monitor your shipment in real-time on your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation options. An English-speaking engineer can be sent to your location for installation and training, or you can visit our factory for free training. We also supply detailed installation manuals, videos, and online support to ensure a seamless installation process.
Q: What is the Warranty Policy?
A: Our products include a 1-year warranty. If any electronic parts fail within this warranty period, we will send replacements free of charge and provide installation assistance. Even after the warranty ends, we maintain free technical support, though parts will be charged. Our commitment to lifelong after-sales service ensures continuous support. We emphasize quality and high production standards at competitive prices, offering spare parts, various inks (Eco Solvent, solvent, UV, pigment, sublimation), and other advertising-related products.
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